IT & Systems jobs

41 open it & systems roles aggregated daily from multiple job boards.

41 matches

Job results

  • Director - Computer Systems Validation

    Lifelancer

    IT-Validation-DirectorValidation-DirectorQuality-Systems-DirectorCanadaremote$180K–$230K CADHimalayas

    Job Title: Director - Computer Systems Validation Job Location: Toronto, Canada Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values

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  • Senior IT Analyst

    Sentara Health

    Senior-IT-AnalystHealthcare-IT-AnalystSQL-DeveloperUnited StatesremoteHimalayas

    City/State Norfolk, VA Work Shift First (Days) Overview: Senior IT Analyst Overview Sentara Health is seeking a highly analytical and technically skilled Senior IT Analyst to support and enhance critical Health Plan and Case Management systems. This role serves as a key liaison between business stakeholders, Case Management leadership, and technical teams to design, develop, and optimize data solutions that improve operational efficiency and member outcomes. The Senior IT Analy

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  • End User Support (Desktop Technician)

    AmeriSave Mortgage Corp.

    ITDesktop-Supportend-user-supportUnited StatesremoteHimalayas

    AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence. Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions ar

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  • Senior IT Business Systems Analyst - Computing Services

    Carnegie Mellon University

    Pittsburgh, PAJooble

     ...and other enterprise systems.Other duties as assigned.Type of Required Experience:Demonstrated experience as a business or systems analyst supporting complex enterprise applications, including requirements elicitation and documentation, business process analysis, solution... 

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  • Web IT Systems Administrator (PCS906)

    Hire Overseas

    Web-Systems-AdministratorIT-Systems-AdministratorSystems-AdministratorPhilippinesremoteHimalayas

    We're looking for a Web IT Systems Administrator to own the technical infrastructure, systems administration, web development, and AI workflow operations for a growing psychiatric and mental health practice. You will manage and maintain all company IT systems, administer the full Zoho suite, develop and maintain the practice website, manage RingCentral, support eClinicalWorks and healthcare portals, and help build AI-assisted workflows that improve operational efficiency across the practice.

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  • Digital Business Analyst

    Technopride Ltd

    Digital-Business-AnalystBusiness-AnalysisAgile-Business-AnalysisPolandremoteHimalayas

    This is a remote position. Hi, We are looking for Digital Business Analyst for one of our renowned ITclientbased in Poland. If interested, please share your updated CV to discuss further on the role. Remote working. Email: ​ ​ Roles: Digital Business Analyst Location: Poland, Remote Is it Permanent/ Contract: Contract Salary Budget: best reasonable market rate Is it Onsite/Remote/Hybrid: Remote No. of Positions: 2 Role Overview We are seeking an experienced Digital Bus

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  • IT Sr. Business Systems Analyst | IT Revenue Cycle | Full Time

    Henry Ford Health

    Rochester, MIJooble

    CANDIDATES MUST BE LOCAL TO THE STATE OF MICHIGANAbout the Role:Under the general supervision of the Project Manager, Principal Business Analyst, or the Manager, develops requirements analysis, use case reviews, fit/gap analyses, functional designs, business process re-... 

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  • IT Business System Analyst (US REMOTE)

    Indigo Vision

    Tallahassee, FLremote$100K–$110K USDJooble

    Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places...

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  • Senior Business Systems Analyst - Remote

    Sentara Health

    Richmond, VAremote$88K–$116K USDJooble

     ...City/State Richmond, VA Work Shift Multiple shifts available Overview: Sentara is hiring a Senior Business System Analyst! This position is fully remote. Work Location: Remote opportunities available in the following states: Alabama, Delaware,... 

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  • IT Business Health Systems Analyst

    Masonicare

    Wallingford, CTremoteJooble

     ...IT Business Health Systems Analyst (NON-REMOTE/CONNECTICUT) Masonicare Corporate Services - Wallingford, CT Day Shift / 40hrs/wk **PCC - POINT CLICK CARE AND/OR MEDITECH EXPERIENCE PREFERRED** “We are committed to supporting our employees with competitive... 

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  • Information Services Developer II - IM Health Plans

    Christus Health

    Irving, TXJooble

     ...for further reference and maintenance operation. Requirements: Education/Skills Bachelor's degree in Computer Science, Engineering, Math or related field Software Development Life Cycle and process Algorithm and Data Structure Critical and analytical... 

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  • HCSS/Heavyjob Business System Analyst

    Mine Service, Inc

    Rockdale, TXJooble

     ...Mine Service, Inc. is seeking an experienced HCSS / HeavyJob Business Systems Analyst to support our heavy civil construction operations. This position is ideal for someone who already has hands-on experience using HCSS HeavyJob and understands how accurate field... 

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  • IT Business Systems Analyst-Level 2 - Experienced (6 - 10 Years)

    Mindlance

    Tallahassee, FLJooble

    Job-ID29308512Reference26-26078Work LocationThis position is fully onsite Monday through Friday at the Juno Beach office.We are seeking a highly skilled Frontend Developer with strong experience in HTML, CSS, Python, and GitHub-based development practices. This role will...

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  • Business Systems Analyst

    SENKO Advanced Components

    Hudson, MAJooble

     ...career to the next level and be at the forefront of technological advancements, Senko is the place for you. The Business Systems Analyst will work with the Global Project Manager and MIS to develop and maintain the ERP system. Will coordinate system modifications and... 

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  • Field IT Engineer

    Central Intelligence Agency

    TelecommunicationsWashington, District of Columbia$75K–$133K USDUSAJobs

    Minimum Qualifications Excellent communication skills Ability to lift up to 75 pounds when supporting installations or special requirements Ability to climb ladders, stoop, bend, and reach for extended periods of time Ability to work independently and closely with other professionals Dynamic and flexible professional approach Strong desire to learn Accountability for actions Ability to meet the minimum requirements for joining CIA, including U.S. citizenship and a background investigation Desire

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  • Digital QA Analyst

    Stuller

    Lafayette, LAJooble

     ...professionals to join our Information Technology team to help us continue delivering an unparalleled customer experience.The Digital QA Analyst is responsible for managing all activities necessary to ensure Stuller.com and its supporting systems are working well in terms of... 

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  • Epic Willow - IT Business Systems Analyst - Remote

    UnitedHealth Group

    Milwaukee, WIremoteJooble

     ...help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.The Epic Willow IT Business Systems Analyst is responsible for building, configuring, maintaining, and optimizing Epic Willow applications that support pharmacy workflows... 

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  • Tier III Service Desk Engineer

    Unio Digital

    Information TechnologyWorldwideremoteRemotive

    Unió Digital is an Arizona-based managed service provider (MSP) delivering Managed IT Services, Low Voltage Cabling, Access Control, Video Surveillance, and Intrusion Services. We believe technology should be intuitive, not intimidating.   We are looking for an experienced Tier 3 Service Desk Technician with exceptional problem-solving skills. You will serve as the escalation point within the team, resolving complex technical issues while also leading client onboarding and project initiative

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  • IT Business Systems Analyst III

    Inland Empire Health Plan

    Rancho Cucamonga, CA$4K–$137K USDJooble

     ...“healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!The IT Business Systems Analyst III is responsible for planning, designing, overseeing development, and implementing Information Technology solutions. Applying analytical... 

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  • Information Technology

    Department of the Air Force Headquarters

    Information Technology ManagementSalt Lake City, Utah, Seattle, Washington$23K–$164K USDUSAJobs

    For additional information on direct hire opportunities with the Air Force please click here.

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  • IT SPEC (INFOSEC/NETWORK) - TITLE 32

    Air National Guard Units

    Information Technology ManagementHunter AFB, Georgia$75K–$97K USDUSAJobs

    Each applicant must fully substantiate (in her/his own words) that they meet the requirements of the specialized experience listed below; otherwise, the applicant will be considered unqualified for this vacancy. DO NOT COPY THE VACANCY ANNOUNCEMENT OR THE POSITION DESCRIPTION. IF YOU DO THIS YOU WILL BE CONSIDERED UNQUALIFIED FOR THE VACANCY. Please ensure that you have included beginning and ending dates (month and year) for all jobs listed on your resume. Military Grades: E5 - E7 Compatible Mi

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  • Infrastructure Engineer - DHA

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland$122K–$158K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. Duties: Knowledge of a wide-range of multi-platform software/hardware products and services in a multi-platform software development environment. Skill installing, configuring, and supporting various operating systems. Ability to analyze software/hardware problems and formulate solutions. Skill installing, configuring, and maintaining Microsoft Endpoint Configuration Manager.

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  • Cloud/Infrastructure Engineer - DHA

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland, Durham, North Carolina$107K–$140K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. Duties: Serves as the Agency's technical authority and expert in the installation, customization and problem determination of the technologies involved. Works with senior technical and managerial representatives in the development of Systems-wide directives, standards, specifications, policies, implementation strategies, management guidelines, procedures and practices. Serves

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  • Network Architect-DHA

    Social Security Administration

    Information Technology ManagementDenver, Colorado, Urbana, Maryland$126K–$164K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as a

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  • Data Solutions Developer-DHA

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland$122K–$158K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as a

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  • COBOL Developer

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland$144K–$197K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as a

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  • Data Solutions Developer

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland$144K–$187K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. To qualify for the 2210 IT Specialist series, you must demonstrate the following competencies. Experience must be IT related. It may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certificat

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  • Business Intelligence Platform Developer

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland$144K–$197K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as a

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  • IT Specialist (PLCYPLN/ENTARCH)

    Immediate Office of the Chief of Naval Operations

    Information Technology ManagementCamp H.M. Smith Marine Corp Base, Hawaii$89K–$131K USDUSAJobs

    Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use

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  • IT CYBERSECURITY SPECIALIST (INFOSEC)

    Naval Air Systems Command

    Information Technology ManagementNaval Air Station Jacksonville, Florida, Orlando Naval Warfare Center, Florida$90K–$140K USDUSAJobs

    Your resume must also demonstrate at least one year of specialized experience at or equivalent to the DS-04 (GS-11/12) grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Implementing and managing an effective and comprehensive Cyber Security program. Examples of qualifying experience may look like: Assisting customers with information/analytical support/guidance on Cyber Security requirem

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  • Test Automation Engineer

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland$144K–$197K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. Duties Design, develop, and maintain automated test scripts using cutting-edge tools like Selenium, Cucumber, and more. Implement Behavior Driven Development (BDD) practices, crafting clear and effective test scenarios in Gherkin syntax. Develop and execute API tests with Parasoft and Ready API to ensure seamless integration and performance. Integrate automated tests into CI/C

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  • Data Scientist

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland$144K–$187K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. Duties: Architect, develop, and maintain advanced analytics solutions using Python, R, and SQL on enterprise data platforms. Design and implement machine learning models, including generative AI and agentic AI solutions, to support business objectives. Clean, transform, and manage large datasets from diverse sources, ensuring data integrity and reliability. Optimize SQL querie

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  • HIT Integration Developer

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland$144K–$197K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as a

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  • Python Developer

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland$144K–$197K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. Duties - Design, develop, and maintain large-scale Python applications integrating ML and LLM models. - Utilize popular Python modules (e.g., NumPy, Pandas) for data processing and analysis. - Conduct performance analysis to identify memory leaks and ensure scalability in multi-threaded environments. - Collaborate with cross-functional teams to define, design, and deliver new

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  • Solutions Architect

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland$144K–$197K USDUSAJobs

    Resumes exceeding two pages in length will not be considered. Please visit the new resume guidance for more information. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as a

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  • Kafka Engineer

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland$144K–$197K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. Duties Design, develop, and maintain robust Kafka-based applications and data pipelines that support SSA's business operations, including the real-time or near-real-time data to AI/ML models. Collaborate with development, operations, and infrastructure teams to deliver reliable, scalable, and high-performing Kafka solutions. Ensure the availability, reliability, and performanc

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  • Node-React Full Stack Web Application Developer

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland$122K–$197K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as a

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  • JAVA Angular Full Stack Web Application Developer

    Social Security Administration

    Information Technology ManagementWoodlawn, Maryland$122K–$197K USDUSAJobs

    Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as a

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  • Information Technology Specialist (INFOSEC)

    Department of the Air Force Headquarters

    Information Technology ManagementEielson AFB, Alaska, Elmendorf AFB, Alaska$53K–$140K USDUSAJobs

    In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or techn

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  • IT SPEC (NETWORK/CUSTSPT)

    Air National Guard Units

    Information Technology ManagementEielson AFB, Alaska$85K–$123K USDUSAJobs

    To qualify, you must possess the EXPERIENCE OR EDUCATION as described below: EXPERIENCE Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service

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  • Data Engineer

    Central Intelligence Agency

    Information Technology ManagementWashington, District of Columbia$75K–$157K USDUSAJobs

    Minimum Qualifications Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.S. Constitution, and committed to improving the efficiency of the Federal government. Hiring decisions will not be based on race, sex, color, religion, or national origin. Proficiency with computer programming languages like Python, Java, Scala, or equivalent Object-Oriented Programming Language and knowledge of SQL Knowledge of data ingest

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About IT & Systems jobs

IT and systems jobs cover the people who keep computing infrastructure running and working for everyone else in the company. The titles span help desk and IT support, system administrators (Linux, Windows, macOS), network engineers, cloud engineers (AWS, Azure, GCP / Google Cloud Platform), DevOps and platform engineers, identity and access management (IAM / identity and access management), endpoint management, internal applications administration (Workday, Salesforce, Okta, Atlassian), and IT leadership (IT manager, director, CIO / chief information officer). The work shifts from reactive (incident response, ticket queue) at the support end to proactive infrastructure design and automation at the senior end.

Postings here come from the same multi-source feed: broad aggregators, federal feeds, remote-only listings, and tech-heavy boards. The full list refreshes once a day. You'll see IT support roles at companies of every size, cloud and DevOps positions at growth-stage tech, system administrator positions at mid-market companies, federal IT roles, and the occasional MSP / managed service provider position.

Signed in? The list is re-ranked against your values assessment, so the roles at the top are the ones that line up with what actually matters to you: comp, the specific function (support vs. infrastructure vs. cloud), industry, on-call expectations, the team. The scoring math is the same for everyone; the weighting is yours.

What does an IT and systems job pay?

IT pay scales sharply by function. Help desk and IT support: $40-65k entry, $60-85k senior support. System administrators: $70-110k mid-career. Network engineers: $85-130k. Cloud engineers and DevOps engineers (AWS, Azure, GCP, Kubernetes): $120-180k mid-career, $180-260k+ at senior, $280k+ at staff/principal levels at well-funded tech companies. Site reliability engineers (SREs / site reliability engineers) at growth-stage tech and at FAANG-tier (Meta, Apple, Amazon, Netflix, Google) companies clear $250-450k+ at senior levels. IT leadership: IT director $150-220k, CIO at growth-stage SaaS $250-450k, CIO at large enterprise $350k-$1M+. Federal IT roles follow the GS / General Schedule scale, generally below private but with strong benefits. Certifications (AWS, Azure, CCNA / Cisco Certified Network Associate, CISSP / Certified Information Systems Security Professional) translate to real pay bumps in the right roles.

Are IT and systems jobs hiring remote?

Highly remote-friendly for infrastructure, cloud, and DevOps roles. The work runs on cloud platforms and remote tooling, and most growth-stage tech companies hire these roles fully remote without hesitation. IT support roles split: tier-1 helpdesk at companies with physical offices often require some on-site presence for hardware support; remote-first companies hire helpdesk fully remote. System administrators at companies running on-prem infrastructure require on-site visits for hardware work. Federal IT roles trend hybrid or on-site, especially for cleared positions. MSP work is mixed; remote MSPs are growing as the market shifts toward cloud-first customers. The remote toggle on this page filters to listings tagged remote-only or remote-first.

Entry-level vs senior IT and systems roles

Entry-level IT is one of the most accessible technical fields without a CS / computer science degree. Help desk and IT support roles routinely hire candidates with associate degrees, IT certifications (CompTIA A+, Network+, Security+), or self-taught backgrounds. The path forward is well-trodden: helpdesk to systems administrator to network engineer or cloud engineer; or helpdesk to security analyst to security engineer. Senior cloud and DevOps roles are competitive because the strongest candidates often have software engineering chops in addition to systems experience. Cloud certifications (AWS Certified Solutions Architect, Azure Administrator, GCP Professional Cloud Architect) carry real weight at the senior level. Calibrating senior level from a listing: scope (a single application stack vs. multi-region infrastructure), team size, on-call responsibilities, and whether the role involves architecting systems vs. operating systems someone else architected.

How to compare two IT and systems offers

IT offers vary on dimensions that significantly affect day-to-day quality of work. Pin down: the on-call rotation (how frequently, how disruptive, what's the response SLA / service level agreement), the actual tech stack (modern cloud-native vs. legacy on-prem; greenfield vs. brownfield), the maturity of the team's incident response (real runbooks and well-defined escalation, or chaos), the change-management overhead (does it take a day or three weeks to roll out a config change), and the company's stance on automation (do they invest in tooling, or do you carry pager weight through pure operational toil). WorkWomp's offer comparison handles this kind of multi-variable decision. Save both offers, run the 5-minute values assessment so the scoring weights what actually matters to you, drop in interview notes (the on-call burden, the tech stack, the team's maturity), and the breakdown shows which offer wins where.

See how WorkWomp compares offers →

Weighing more than one it & systems role?

These guides cover the part that comes after the search: deciding which role actually suits you. No signup is required to read them.

Common questions

  • What's the difference between IT support, sysadmin, and DevOps?

    Three roles along the same skill curve. IT support owns user-facing problems: a laptop won't connect to wifi, an account locked, a printer won't print. The work is reactive and ticket-driven. Sysadmin owns the infrastructure end of the same problems: configuring servers, managing identity, maintaining email and file shares, patching systems. The work mixes reactive (incidents) and proactive (architecture, hardening, automation). DevOps and platform engineering own the systems that other engineers use to deploy code and run services: CI / continuous integration pipelines, container orchestration (Kubernetes), cloud infrastructure-as-code (Terraform), observability stacks. The work is mostly proactive, software-engineering-shaped, and increasingly indistinguishable from senior software engineering at infrastructure-heavy companies.

  • Are cloud certifications worth pursuing?

    Yes for breaking in or pivoting; less critical once you're already in the field. AWS, Azure, and GCP / Google Cloud Platform certifications are widely recognized credentials. AWS Solutions Architect Associate is the most common entry-level cloud cert and signals you've spent meaningful time learning the platform. The certifications matter most when you're trying to make a career change (IT support to cloud, network engineer to cloud, software engineer to platform), less when you have 5+ years of hands-on cloud experience that speaks for itself. Mid-level and senior cloud engineers often skip recerts because the work in production demonstrates the skill more clearly than the credential.

  • How do I move from IT support to cloud engineering?

    Standard transition. The path: learn one cloud provider deeply (AWS first because the job market is largest; Azure second), build a personal portfolio (a deployed web app on EC2, a Lambda-based API, a small terraform project), and pitch yourself into cloud-adjacent roles within your current company first. Internal moves are easier than external because your current team knows you. If internal moves aren't possible, target companies running modest cloud workloads (mid-market SaaS, growth-stage startups) rather than top-tier tech companies for your first cloud role. Build hands-on experience with Linux, containers, networking fundamentals, and infrastructure-as-code along the way. The pay bump from senior helpdesk to junior cloud engineer is significant; the trade-off is the work involves much more programming.

  • Is IT a dying field?

    Not dying, transforming. Traditional helpdesk and on-prem sysadmin work is shrinking as companies move workloads to the cloud and adopt SaaS for internal tools (Slack, Notion, Google Workspace, Workday). Cloud, DevOps, security, and platform engineering are growing fast. The careers that compound are the ones that move up the stack: helpdesk to sysadmin to cloud, sysadmin to security, network engineer to cloud network engineer. IT pros who stay rooted in 2010-era skills (deep on-prem AD admin, Windows server farms, traditional firewall hardware) face shrinking job markets. IT pros who lean into cloud, automation, and security have a strong career runway.

  • Is AI replacing IT and systems jobs?

    AI is reshaping tier-1 IT support fastest. Companies are routing routine helpdesk tickets (password resets, basic troubleshooting, common configuration questions) through AI agents, reducing helpdesk seat counts at many enterprises. The roles being squeezed: tier-1 helpdesk technicians doing repetitive volume, junior sysadmins whose work is mostly running standard playbooks, and traditional NOC / network operations center operators. The roles holding or growing: cloud engineers, platform engineers, SREs, security engineers, anyone whose work involves designing systems and debugging novel problems. The honest framing: if your IT work is mostly running standard playbooks against known problems, AI is competing for your seat. If your work involves diagnosing novel failures and architecting systems, you're fine.