Customer Success & Support jobs

107 open customer success & support roles aggregated daily from multiple job boards.

107 matches

  • Customer Success Manager (m/w/d) - Remote

    Solakon

    Customer-Success-ManagementCustomer-SupportClient-ServicesBelgium, Canada, FranceremoteHimalayas

    deine mission: Hast du Lust, mit uns gemeinsam die Nr.1 im Balkonkraftwerk Space zu werden und unser Team auf neue Höhen zu katapultieren? Dabei bist du auf der Suche nach neuen Herausforderungen und legst Wert auf ein motiviertes Team mit richtig Feuer unterm Hintern? Dann bist du bei uns genau richtig! Solakon schafft die Möglichkeit für jede/n, die eigenen Stromkosten, den Stromverbrauch und die Stromquelle selbst zu bestimmen und in die Hand zu nehmen. Und all das mit „Balkonkraftwer

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  • Kundenbetreuer / Kundenberater Inbound Automotive/ Home (100% Homeoffice)

    Europ Assistance Services GmbH

    Customer-ServiceInsuranceCall-CenterGermanyremoteHimalayas

    das erwartet dich Vielleicht kennst Du das?! Dein Auto springt nicht an oder während der Fahrt streikt der Motor? In solchen Fällen bist Du bei uns für unsere Kunden im Notfall als Kundenbetreuer erster Ansprechpartner. Es handelt sich dabei um einen Job ohne Verkaufstätigkeiten. Deine Aufgaben: Betreuung der telefonischen Aufnahme und Lösung von Kundenanliegen, die im Zusammenhang mit einer Kfz-, Haus- oder Familienversicherung entstehen Organisation und Koordination erster Hilfsmaßnah

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  • Customer Success Representative - LATAM

    Insight Therapy Solutions

    &-Customer-SuccessCustomer-ServiceCall-CenterUnited StatesremoteHimalayas

    Category: Mental Healthcare Location: Company Overview At Insight Therapy Solutions , we’re on a mission to make quality mental healthcare accessible to everyone. As a rapidly growing telehealth provider, we connect people with life-changing therapy and support. Now, we’re looking for compassionate and driven Customer Success Representatives who want to grow their career and develop sales skills along the way. Why Join Us? 100% remote – work from home Career growth – we’ll train

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  • Regional IT Support Developer - MES focus

    Jabil

    MES-DeveloperIT-Support-DeveloperApplication-Support-EngineerPolandremoteHimalayas

    At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster

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  • Remote Customer Experience - Email, Chat & Phone

    LC GROUP

    Customer-ServiceCustomer-SupportClient-RelationsUnited StatesremoteHimalayas

    This is a remote position. Join our team as a detail-oriented, client-focused Remote Customer Experience Assistant. In this role, you will work closely with clients via email, chat, and phone, helping them navigate services, confirm details, and provide tailored guidance based on their needs. You will play a key role in coordinating experiences, clarifying options, and ensuring every step of the journey is smooth from start to finish. If you enjoy helping others, solving problems, and suppor

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  • Remote Service Engineer, Healthcare Software

    Philips

    Remote-Service-EngineerHealthcare-IT-SupportL1-Technical-SupportSpainremoteHimalayas

    Job Title Remote Service Engineer, Healthcare Software Job Description Help Philips to impact with care by finding & establishing solutions to healthcare software, enabling clinicians to provide the best care for patients. We are currently recruiting x2 Remote Service Engineers to join our team as L1 supporting the next products: 1) Our Emergency Medical Record ( ICCA ) and Care Management Software used in A&E & ICU departments. 2) IntelliSpace Perinatal our software used

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  • Service Desk Technician

    West 4th Strategy

    Service-Desk-TechnicianTechnical-Support-SpecialistIT-Support-TechnicianUnited Statesremote$59K–$81K USDHimalayas

    Service Desk Technician II ROLE We need an experienced Service Desk Technician at Federal Prison Industries (UNICOR). UNICOR provides employment and job skills training to federal inmates through the manufacture of goods and services for federal agencies. In this role, you will perform all duties assigned to Level I Technicians and additionally assist in creating Knowledge Base articles, checklists, Service Level Agreements, procedures, and end-user training materials, collaborate with develo

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  • Software Engineer - Tech Support

    KION Group

    Technical-Support-EngineerSoftware-supportTech-SupportUnited Statesremote$65K–$140K USDHimalayas

    Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am-5pm EST position. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languag

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  • Business Systems Manager- Customer Care Management

    athenahealth

    Business-Systems-AnalysisCustomer-Support-ManagementSalesforce-AdministrationAlgeria, Libya, Mauritaniaremote$105K–$179K USDHimalayas

    Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary The Business Systems Analyst Manager partners with business and technology teams to improve systems, workflows, and operational processes. In this role, you will gather and translate business needs into clear requirements, support solution design and implementation, and help ensure new capabilities deliver measurable value. This role is focused on Cus

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  • Remote Clinical Trial Support Specialist (Multiple Openings)

    Angel City VA

    Clinical-Trial-Support-SpecialistClinical-Research-CoordinatorClinical-Trial-OperationsColombiaremoteHimalayas

    Remote Clinical Trial Support Specialist (Multiple Openings) Company: Angel City VA — Virtual Clinical Research Support. Location: Remote (Philippines, Latin America). Employment Type: Full-Time, Part-Time, and Project-Based Opportunities Available Join Angel City VA — Where Top Clinical Research Talent Gets Discovered. Angel City VA is a Los Angeles-based, fast-scaling virtual support platform built to power the next generation of clinical research. We partner with independent research si

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  • Customer Service Representative

    Hireframe

    Customer-ServiceCustomer-SupportTechnical-SupportPhilippinesremoteHimalayas

    The ideal candidate loves helping people and proactively solving problems. We have an awesome product loved by thousands of businesses, and we need your help to resolve software inquiries from our small business owners. We are a small and dynamic team (20 people currently), and you will be joining a team of 6 reps, and answer directly to our VP of Customer Success & Customer Support Team Lead. This is a remote position. Responsibilities Communicate with customers via phone, email and cha

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  • Russian

    Atlean World

    Translation-ServicesCustomer-ServiceRussian-SpeakingPortugalremoteHimalayas

    Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! 🌍 We are offering a great work experience remote in Lisbon, Portugal for a role as a Russian Interpreter. Why an Interpreter Specialist role is great for your professional and personal development: Live in Lisbon and embrace multicultural e

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  • Armenian Bilingual Virtual Assistant

    Neolytix

    Virtual-AssistanceMedical-Administrative-SupportHealthcare-AdministrationArmeniaremoteHimalayas

    Job Title: Bilingual Medical Virtual Assistant - Customer Service Company: Neolytix Work Set up: Remote Employment Type: Full-time About this Position Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix , we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic About Neolytix Neolytix is a boutique Consulting and Management Services Organization that works with small &am

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  • Customer Experience Associate – Lebanon/Jordan/Egypt

    Supersub

    Customer-Experience-AssociateCustomer-Support-RepresentativeE-Commerce-Customer-ServiceUnited StatesremoteHimalayas

    🎬 The Role As a Customer Service Associate, you will be the frontline champion for a growing livestream shopping marketplace. You will support both buyers and sellers across the region, ensuring frictionless transactions, high satisfaction, and a safe community environment. This role requires an empathetic, highly communicative, and problem-solving professional who can handle real-time marketplace issues, manage user feedback, and directly impact the success of the community. 👤 The Responsibi

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  • Senior Account Partner - Peru

    Salesforce

    &-Customer-SuccessProfessional-Services-SalesAccount-PartnerPeruremoteHimalayas

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passiona

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  • Customer Service Representative

    Trader Interactive

    Customer-ServiceCustomer-SupportCall-Center-RepresentativeUnited StatesremoteHimalayas

    Are you ready to be a big part of something big? At Trader Interactive , we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority. When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be

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  • Comparion Customer Support Specialist

    Liberty Mutual Insurance

    Customer-Support-SpecialistInsurance-Customer-ServiceInsurance-SalesUnited StatesremoteHimalayas

    Description Comparion Customer Support Specialist- Highly motivated, resourceful and self-directed providing timely and accurate guidance and service to policy holders for a variety of products, carriers, plans and programs. Displays the ability to identify problems, manage diverse customer interactions and resolve complex issues independently. Assumes responsibility for decisions, tasks and actions which could have a significant impact on other activities. Efficiently identifies and responds t

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  • Advanced Specialist, Customer Success - Faculty Advisor - Nursing and Health Pro

    Pearson

    Faculty-AdvisorCustomer-Success-SpecialistNursing-EducationUnited Statesremote$68K–$73K USDHimalayas

    Description The Faculty Advisor for Nursing and Health Professions is a key member of the Faculty Advisory Team within the Pearson North America Higher Education Customer Success Organization. They will strategically identify and partner with key course-level administrators, acting as a subject-matter expert to advise on the implementation of the Pearson digital products and to consult on the redesign of courses and/or curriculum. They will share their expertise in how to best align Pearso

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  • Cloud Specialist 3

    Hyland

    Technical-SupportCloud-SupportCloud-OperationsCanada, United StatesremoteHimalayas

    Overview Senior Cloud Specialist Location: India Work Arrangement: Remote About the Role The Senior Cloud Specialist is primarily responsible for responding to and resolving cases from customers, partners, and the company's services team. This role independently manages incidents and service requests, troubleshoots complex cloud issues, and works cross-functionally within cloud environments. The Senior Cloud Specialist serves as a trusted advisor and escalation resource, driving proactiv

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  • Virtual Assistant

    CrewBloom

    Virtual-AssistantAdministrative-SupportBookkeepingSouth AfricaremoteHimalayas

    We are hiring a detail-oriented Virtual Assistant with experience in QuickBooks and expense management for optimal tax planning. The ideal candidate will be proactive, organized, and adept at handling personal finances, along with a diverse skill set. Job Responsibilities: QuickBooks & Expense Oversight: Maintain QuickBooks accounts for accurate income and expense tracking. Efficiently manage and categorize personal and business-related expenses. Tax Planning Support: Collabor

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  • Bilingual - RN (Registered Nurse) - Remote| $35.50/hour | Starts 7/13/2026

    Carenet Health

    Healthcare-SupportRegistered-NurseTelehealth-NursingUnited Statesremote$36–$36 USDHimalayas

    Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: IL, AK, CA, MA, MI, MN, NY, NV, NJ, OR, RI, WA, WV, HI, CT, DE, VT, Puerto Rico Are you...?  Looking for a registered nurse position that is challenging, will keep your clinical skills sharp, but being doing so from the comfort of home. Compassion-driven, self-motivated, high-performing registered nurse. Your critical thinking and clinical skills are top-notch. Ready for a fast-

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  • Customer Experience Manager

    name

    Customer-Experience-Management&-Customer-SuccessInbound-SalesPhilippinesremoteHimalayas

    Most people fumble the first conversation. You won't. We're hiring someone who builds trust in the first thirty seconds, thinks fast under pressure, and turns a simple inquiry into a customer who tells their friends. You're the first voice people hear and the reason they say yes. You'll help them make decisions, solve real problems, and close. If you're sharp, organized, and genuinely like people, keep reading. If you want an easy job where you coast, close this tab. What you’ll do: Answe

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  • Customer Service Representative - Site Visit Scheduler

    name

    Customer-Service-RepresentativeSite-Visit-SchedulerHealthcare-SchedulingUnited Statesremote$18–$18 USDHimalayas

    Staffing Solutions Organization LLC (SSO) , an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve. Customer Service Representative I – Site Visit Scheduler Location: North Carolina (Remote) Pay Rate: $18.00 per hour Position Summary: The Customer Service Representative I – Site Visit Scheduler su

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  • Remote Patient Service Agent

    name

    Patient-Service-RepresentativeCall-Center-AgentHealthcare-Customer-ServiceUnited Statesremote$18–$20 USDHimalayas

    Overview Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote Call Center team, with a targeted start date of July 13th, 2026. Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST). Pay range: $18-20/hour (depending on experience) Must reside in the following states: MD, PA, VA, NC, TN, FL, GA This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination. Founded m

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  • Client Relations Coordinator

    name

    Client-RelationsCustomer-ServiceTravel-IndustryRussian Federation, Serbiaremote$1K–$1K EURHimalayas

    LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends. Under general supervision, the Client Relations Coordinator will provide direct support and liaison to the Client Rela

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  • Customer Service Associate Specialist

    name

    Healthcare-Customer-ServiceMedical-BillingRevenue-Cycle-ManagementUnited Statesremote$17–$19 USDHimalayas

    Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be

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  • Underwriting Support Specialist- Remote

    LoanCare

    Underwriting-SupportLoss-MitigationMortgage-ServicingUnited Statesremote$22–$38 USDHimalayas

    Overview We are seeking to fill the role of Underwriting Support Specialist. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners. Responsibilities • Attend and participate in all team meetings • Perform Quality Control audits on each staff member monthly • Monitor the loss mitigation pipeline and identify any gaps in our review • Review foreclosure sale date report and ensure all files with FC sale dates are addresse

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  • Technical Support Representative

    Tobii Dynavox

    Technical-SupportCustomer-ServiceIT-SupportUnited StatesremoteHimalayas

    Why join us? We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives . At Tobii Dynavox , you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be pa

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  • EverWell - APAC Customer Success Team Lead - Remote Australia or New Zealand

    EverCommerce

    Customer-Success-ManagementCustomer-Success-Team-LeadAccount-ManagementNew ZealandremoteHimalayas

    At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extra

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  • Global Account Director - Customer Success

    Kinaxis

    &-Customer-SuccessGlobal-Account-ManagementSupply-Chain-ManagementCanada, India, IndonesiaremoteHimalayas

    About Kinaxis Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you! In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization w

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  • Customer Service Representative I

    Utica National Insurance Group

    Customer-Service-RepresentativeInsurance-Customer-ServicePolicy-ServicesUnited Statesremote$39K–$50K USDHimalayas

    The Company At Utica National Insurance Group , 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What You W

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  • Bilingual Healthcare CSR | $15.50/hr | Starts 7/30/26

    Carenet Health

    Bilingual-Customer-ServiceHealthcare-CSRPatient-Services-RepresentativeUnited Statesremote$16–$16 USDHimalayas

    Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are pa

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  • Senior Systems Analyst

    Air InfoSec, LLC

    Systems-AnalysisPeopleSoft-AdministrationERP-SupportUnited StatesremoteHimalayas

    This is a remote position. The Senior Systems Analyst will support the Texas Comptroller of Public Accounts on the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. This role is part of CPA's Fiscal Management Statewide Fiscal Systems team and provides advanced functional and consultative support across the CAPPS HR/Payroll tower, including HR/Payroll, Financials, STARR, and ancillary systems. The Senior Systems Analyst serves as a primary point of contact for CAPPS agencie

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  • Salesforce Support Specialist

    Eiva HR Solutions Ltd

    Salesforce-Support-SpecialistSalesforce-AdministratorCustomer-Success-SpecialistUnited Statesremote$7–$7 USDHimalayas

    We're Hirin g: Salesforce Support Specialist Join our team and help customers maximize the value of their Salesforce environment. We are seeking a customer focused Salesforce Support Specialist who enjoys supporting users, solving problems, and ensuring successful Salesforce adoption. This role is ideal for someone with hands on Salesforce experience who can serve as a trusted advisor throughout implementation and beyond. Key Responsibilities: Support customers throughout the Salesforce im

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  • Client Success Coach (CSM)

    Impact Clients

    Client-SuccessCustomer-Success-ManagementCoachingUnited Statesremote$8K–$12K USDHimalayas

    We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives—starting with their own. If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading. About Us: Richard Yu is an online business coach with: 100K+ subscribers on

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  • Administrative Business Partner

    Bjak

    Administrative-Business-SupportExecutive-Administrative-PartnerBusiness-AdministratorSouth KorearemoteHimalayas

    About A1 Our mission is to help in integrating intelligence to the world. A1 is building a proactive AI smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows, with minimal prompting. Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model beh

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  • Client Experience Advisor

    Triptastic Adventures

    Client-ServicesCustomer-ServiceClient-ExperienceUnited StatesremoteHimalayas

    Role Overview Our company is expanding our remote team and is seeking individuals who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services. This opportunity is preferrable for those who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team. Primar

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  • Administrative Business Partner

    Bjak

    Administrative-Business-SupportBusiness-AdministratorBusiness-Support-AdministratorSingaporeremoteHimalayas

    About A1 Our mission is to help in integrating intelligence to the world. A1 is building a proactive AI smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows, with minimal prompting. Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model beh

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  • Customer Support Specialist – AI Assisted

    Hire Hangar

    Customer-Support-SpecialistCustomer-Support-AssociateCustomer-Support-AgentArgentina, Chile, Colombiaremote$2K–$2K USDHimalayas

    Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title: Customer Support Specialist – AI Assisted Location: Remote Time Zone: EST (Working Hours: 8:00 AM – 4:00 PM EST) Role Overview We are seeking a Customer Support Specialist to deliver high-quality customer support using AI -assisted tools to improve response time, accuracy, and customer satisfaction. This role supports customers through digital channels and leve

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  • Customer Care Trainer

    M-KOPA

    Customer-Service-TrainerCustomer-Service-TrainingCall-Center-TrainerNigeriaremoteHimalayas

    We are looking for a Customer Care Trainer to join our Customer Care group; as we scale up and drive digital and financial inclusion across our markets. About M-KOPA M-KOPA is a pan-African fintech with 7 million customers, 2,300+ employees, and 35,000 field agents operating across Kenya, Uganda, Nigeria, Ghana, and South Africa. We're not just scaling a business — we're building financial access for people who've never had it, with 55% of our customers accessing formal financial se

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  • Technical Client Success Manager

    Hire Hangar

    Technical-Customer-Success-ManagerTechnical-Success-ManagerClient-Success-ManagerBolivia, Colombia, Ecuadorremote$800–$3K USDHimalayas

    Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title: Technical Client Success Manager Location: Remote Time Zone: U.S. Eastern Time (EST), Mon–Fri, 9AM–6PM Reports To: Executive Leadership Role Overview The Technical Client Success Manager owns the end-to-end client experience for a tech-enabled podcast production and distribution platform serving B2B service providers. This role blends relationship management with t

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  • Technicien de service (h/f/x)

    Advancis

    Service-TechnicianIT-SupportSoftware-ImplementationFranceremoteHimalayas

    über uns Advancis Software & Services GmbH, basée à Langen, développe avec succès des solutions logicielles depuis plus de 30 ans. En tant qu'entreprise mondiale, nous sommes le leader du marché dans le domaine de la technologie de sécurité et de l'automatisation des bâtiments. Notre logiciel est utilisé dans plus de 80 pays pour la visualisation et le contrôle dans divers domaines. Nous recherchons un technicien de service (h/f/x) en home-office pour notre marché BeLux dès que possible

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  • Contracts Specialist

    HHS Environmental Services, LLC (USA)

    Contracts-SpecialistContract-AdministrationAdministrative-SupportUnited Statesremote$21–$21 USDHimalayas

    Location: US-TX-Texas-Virtual Pay Rate: Hourly - Hourly Plan, 21.00 USD Hourly Work Shift: Job Description Responsibilities Contracts Specialist Provide administrative support for the Contracts Services team at Hospital Housekeeping Systems, LLC, corporate office. Work involves contract coordination, RFP responses, project support, and customer service to internal and external clients across our key industries. Part-time position (20 hours per week (max 30)); performs responsibilitie

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  • Healthcare Customer Service Representative

    Insight Therapy Solutions

    Healthcare-Customer-Service-RepresentativeMental-HealthcareSales-RepresentativeUnited StatesremoteHimalayas

    Category: Mental Healthcare Location: About Insight Therapy Solutions Insight Therapy Solutions is a growing mental healthcare organization focused on making quality therapy accessible to individuals and communities. As we expand, we continue to build a team that cares deeply about both results and the people behind them. Position Overview We’re looking for a driven and results-oriented Healthcare Customer Service Representative to help expand access to mental health services

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  • Customer Support Representative - Insurance Annuities

    DXC Technology

    Customer-Service-RepresentativeInsurance-AnnuitiesFinancial-ServicesUnited Statesremote$32K–$55K USDHimalayas

    Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excelle

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  • Assoc CS Communications Partner

    Qurate Retail Group

    Customer-Service-CommunicationsInternal-CommunicationsCorporate-CommunicationsUnited StatesremoteHimalayas

    Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. Your Opportunity, Your Team The Associate Customer Service Communications Partner supports HSN, and plays a fundamental role in shaping how our team members connect to our strategy, culture, and to our customer. You'll rep

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  • Lead Customer Support Specialist

    Republic Services

    Lead-Customer-Support-SpecialistCustomer-Support-LeadHazardous-Waste-ComplianceUnited Statesremote$24–$32 USDHimalayas

    POSITION SUMMARY: The Lead Customer Support Specialist will be responsible for providing exceptional customer service and waste support to clients, ensuring their satisfaction with our waste treatment and disposal services. As the advanced escalation contact for customers, this position will respond to inquiries, process orders, prepare correspondence, troubleshoot issues, and fulfill customer needs in a timely and professional manner. PRINCIPAL RESPONSIBILITIES: Delivers outstanding servi

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  • Renewal Manager - APJ

    Kong

    Renewal-ManagerRenewals-ManagerAccount-Renewal-ManagerAustraliaremoteHimalayas

    Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the Role: We are seeking a dedicated Renewals Manager with a proven track record in Sales and Account Management, ideally with experience in open source or similar enterprise software environment

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  • CX Retention Ops Manager

    Talentpop

    Customer-Retention-ManagerSenior-Customer-Retention-ManagerCustomer-Retention-LeadPhilippinesremote$2K–$2K USDHimalayas

    Role: CX Retention Ops Manager Employment Type: Full-Time Contract Role through Deel Location: Remote in Philippines Schedule / Time Zone Expectations: 9 AM to 5 PM Pacific Time Compensation Structure: $1,800–$2,200/month About the Role The CX Retention Ops Manager owns retention and customer success operations system end to end and is accountable for driving measurable improvement across post-purchase and recovery outcomes. This is a hands-on, operations-first leadership role foc

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  • Customer Service Representative

    HealthPlanOne

    Customer-Service-RepresentativeCustomer-ServiceInsurance-Customer-ServiceAustralia, France, JapanremoteHimalayas

    HealthPlanOne 's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today. At Health Plan One, we are dedicated to providing exceptional support and care to our clients. Our mission is to ensure that our clients receive the best possible service, resources, and benefits available to them. We believe in making a positive impact on

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About Customer Success & Support jobs

Customer success (CS) and support jobs cover the people who keep customers using your product, seeing value, and renewing. The titles span technical support (handling tickets, escalations, debugging), customer success management (proactive account ownership, expansion, renewals), customer education (onboarding, training, documentation), and leadership (CS manager, director, VP CS). Most of the work is conversation. Translating customer problems into terms the product team can act on, and translating product capabilities into terms customers can use.

Postings here come from the same multi-source feed: broad aggregators, federal feeds, remote-only listings, and tech-heavy boards. The full list refreshes once a day. You'll see SaaS (software as a service) customer success roles, B2C (business to consumer) support roles at consumer companies, technical support engineers at developer-tools companies, and onboarding/implementation specialists.

Signed in? The list is re-ranked against your values assessment, so the roles at the top are the ones that line up with what actually matters to you: comp, the kind of customers you'll work with, deal sizes, the tooling, the team. The scoring math is the same for everyone; the weighting is yours.

What does a customer success job pay?

CS pay sits in the middle of the corporate range, lower than sales OTE (on-target earnings) but with steadier cash since the variable piece is smaller (typically 70/30 base/variable, sometimes 80/20). Entry-level support reps run $50-70k. Mid-career CSMs (customer success managers) at SaaS companies run $90-140k OTE. Senior/strategic CSMs at growth-stage and public companies clear $150-220k OTE with the right book of business. CS leadership (director, VP) at well-funded SaaS companies clears $200-350k+. Support engineering (technical CS roles at developer-tools companies) pays closer to engineering rates, often $100-160k base. Healthcare, education, and government customer-support roles pay 30-40% below SaaS rates. The salary filter on this page lets you set a floor on base.

Are customer success jobs hiring remote?

Almost all of them, especially in SaaS. CSM and support engineering roles are among the most remote-friendly jobs in tech because the work is primarily phone, email, video, and documentation. Field CS roles at large enterprise SaaS companies (implementation engineers, sometimes called solution architects) trend hybrid or on-site for major customers, but even those have shifted heavily remote since 2020. Healthcare and government customer support stays mostly on-site. The remote toggle on this page filters to listings tagged remote-only or remote-first. Most CS listings actually do mean fully remote. The field doesn't have the field-sales-style 'remote within your territory' bait-and-switch.

Entry-level vs senior customer success roles

Customer support is one of the most accessible entry points in tech with a reasonable upward path. Tier-1 support roles (resolving inbound tickets, triaging escalations) hire without prior support experience routinely. They want clear writers, patient communicators, and basic technical aptitude. Tier-2 support and CSM roles want some product or industry context and ideally previous customer-facing work. Senior CS roles (senior CSM, strategic CSM, CS team lead, director) are competitive because the field has consolidated as SaaS budgets tightened. There are more candidates than there used to be. Reading level from a listing: book of business (junior CSMs manage 50+ small accounts; senior strategics own 5-10 large ones), ARR (annual recurring revenue) under management, and whether the role mentions cross-functional partnership with sales and product.

How to compare two customer success offers

Two CSM offers can be wildly different jobs depending on whether the company's CS function is set up as a renewal-and-expansion engine (with a quota) or as a pure relationship-management role (no quota, focus on satisfaction and adoption). Quota-bearing CS roles pay more and operate more like sales; non-quota roles pay less but with less month-end pressure. Pin down: average book size, whether you carry quota or just adoption metrics, what the CSM does post-onboarding (your hands-on implementation or a separate team's), and the health of the product itself (a beloved product makes CS easy; a leaky one makes CS impossible). WorkWomp's offer comparison was built for this kind of multi-variable decision. Save both offers, run the 5-minute values assessment so the scoring weights what actually matters to you, drop in your interview notes (how they describe the team, what they said about churn, who you'll report to), and the breakdown shows which offer wins where.

See how WorkWomp compares offers →

Common questions

  • What's the difference between customer support and customer success?

    Support is reactive: customer has a problem, support solves it (or escalates). The team measures CSAT (customer satisfaction), ticket volume, time-to-resolution. Success is proactive: a CSM is assigned to a customer (or a book of customers), keeps them happy and growing, and is measured on renewal and expansion rates. Some companies blend them; smaller orgs often have one person doing both. Senior IC (individual contributor) paths exist in both. Staff support engineer is a real career; strategic CSM is a real career. The cultural difference: support culture is often more technical and incident-driven; success culture is more relational and metrics-driven.

  • Do customer success jobs require a degree?

    Most don't. CS hiring focuses on communication and judgment more than credentials. Plenty of CSMs come up through support, sales, account management, or completely unrelated fields (teaching, hospitality, retail leadership). What hiring managers look for is evidence you can think clearly about a customer's situation, write clearly when explaining things, and stay calm when a customer is angry. A degree helps at companies that filter by credentials in initial screening (enterprise B2B / business-to-business, government-adjacent), but for mid-stage SaaS the work history matters more than the diploma.

  • What metrics actually drive CSM performance reviews?

    Depends on the company's CS model. Quota-bearing CSMs are measured on net revenue retention (NRR), gross revenue retention (GRR), and individual expansion bookings. Non-quota CSMs are measured on health scores (a composite of product usage, sentiment, and risk signals), CSAT and NPS (net promoter score) scores, renewal rates, and time-to-value for new customers. Almost every CS team also tracks logo retention (did we lose the account or not). The trap to avoid in interviews: a CS team that can't articulate what they measure clearly probably hasn't figured out their CS model yet, which means you'll be the one figuring it out for them.

  • Is customer success an entry-level role or a senior career?

    Both. Tier-1 support is genuinely entry-level. Most SaaS companies hire support reps with no prior experience and use the role as a 1-2 year on-ramp into product, sales, or CS proper. Strategic CSM and CS leadership are senior careers with their own depth: book-of-business strategy, account expansion playbooks, renewal forecasting, executive customer relationships. The transition from support to CSM to strategic CSM is well-traveled enough that the path is legible. People who burn out in tier-1 often weren't going to last in any customer-facing role; people who thrive there often build long careers.

  • Is AI replacing customer support jobs?

    Tier-1 support is the most directly exposed of any white-collar job to AI displacement. Companies are routing first-line tickets through AI agents that handle the easy ones, escalating the rest to human reps. The result is fewer entry-level support seats per company than there were two years ago. Senior support engineers and CSMs are largely safe. The work that requires judgment, empathy, technical depth, or relationship trust doesn't compress easily into a chat bot. The honest framing: if your support work is mostly answering the same five questions all day, your job is exposed. If your work is figuring out what a confused customer actually needs and how to walk them to a solution, your job is fine.