Customer Success & Support jobs

134 open customer success & support roles aggregated daily from multiple job boards.

134 matches

  • Engagement Services Manager

    Samsara

    Customer-SuccessProfessional-ServicesServices-SalesUnited Statesremote$101K–$153K USDHimalayas

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara , we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our plan

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  • IT Support Associate

    Satellite Office

    IT-SupportIT-Helpdesk-TechnicianDesktop-SupportPhilippinesremoteHimalayas

    We are a fast-growing SaaS company that is changing the FinTech application development (non-OMS) landscape. We are looking for an IT Support Associate who has experience providing remote support for US-based users, with a strong aptitude for troubleshooting hardware and software issues (desktop and cloud applications). This is a heavy customer-support centered role. You will be the primary point of contact and triage for a small user base (under 50 users). A natural affinity for troubleshooting

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  • Pre-Sales Services Consultant (Engagement Services Manager)

    Samsara

    Customer-SuccessPre-Sales-ServicesProfessional-Services-ConsultingUnited Statesremote$101K–$153K USDHimalayas

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara , we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our plan

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  • Specjalista/Specjalistka ds. Systemów Nadzoru (Remote Monitor) - Warsaw

    name

    Remote-Monitoring-SpecialistTechnical-MonitoringCold-Chain-SystemsPolandremoteHimalayas

    Overview Zbuduj swoją karierę opartą na zaufaniu w firmie CCR dołączasz do światowego lidera w zakresie zdrowych, bezpiecznych, zrównoważonych i inteligentnych rozwiązań dla budynków i chłodniczych łańcuchów dostaw. Tworzymy rozwiązania, które mają znaczenie dla ludzi i całej planety – a nasi pracownicy są sercem tego wszystkiego. Jesteśmy firmą innowatorów i osób rozwiązujących problemy. Największymi atutami firmy CCR są wiedza, kreatywność i pasja naszych pracowników. Cieszymy się, że

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  • Program Analyst - Junior

    Artemis ARC

    Program-AnalystProgram-CoordinatorBusiness-AnalystUnited StatesremoteHimalayas

    Requisition ID 2026-4553 Job Summary Artemis is seeking a full-time Program Analyst with demonstrated expertise providing programmatic and analytical support to federal clients. The Program Analyst will work with the Department of Veterans Affairs (VA), Veterans Health Administration (VHA) Digital Health Office’s Strategic Initiatives Lab, helping coordinate the day-to-day activities that advance VA’s AI-enabled digital health pipeline. This role supports meeting coordination, action-item track

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  • Application Delivery Systems Analyst

    Ryder System, Inc.

    Application-Development-Delivery-and-SupportSupply-Chain-ManagementTransportation-ManagementUnited Statesremote$95K–$105K USDHimalayas

    Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description : Summary The Application Delivery Lead is responsible for solution and implementation activities as assigned for the Ryder Transportation Management (TM) technology portfolio. Major activities include customer facing, solution documentation, solution estimation, solution design, solution configuration, problem solving and solution implementation. This position will be required to work closely with bu

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  • Inbound & Outbound Caller

    STERRY

    Customer-ServiceCall-Center-AgentInbound-CallerIndonesiaremoteHimalayas

    Inbound & Outbound Caller - STERRY Limited Location : Remote Job Type: Full-time Join a dynamic growth marketing agency where precision meets creativity At STERRY , we're not your average marketing agency—we're the rocket fuel behind crowdfunding and e-commerce success. Since day one, we've helped clients generate over $100 million in trackable online revenue through strategies rooted in measurable performance. The Role We are looking for a proactive and customer-focused Inboun

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  • Customer Support Representative

    Xsolla

    Customer-SupportCustomer-SuccessTechnical-SupportRussian FederationremoteHimalayas

    ABOUT YOU Join our dynamic International Support Team at Xsolla and play a pivotal role in ensuring seamless experiences for our global user base. As part of our multilingual support team, you'll have the exciting opportunity to assist gamers and partners around the world, helping resolve issues and build lasting relationships. If you're empathetic, love helping people, and enjoy problem-solving, this is your chance to contribute to the gaming industry in a meaningful way. Work alongside pa

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  • Remote - Bilingual Financial Customer Care Service Representative (Ottawa, ON, C

    NTT DATA

    Financial-Customer-Service-RepresentativeBilingual-Customer-Service-RepresentativeCall-Center-RepresentativeCanadaremote$20–$21 CADHimalayas

    Req ID: 383976 With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA , what you do matters. A Career at NTT DATA Means : Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tool

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  • Customer Success Consultant - Indirect (WORKS FROM HOME, MN, US)

    CenturyLink

    Customer-SuccessAccount-ManagementCustomer-Success-ConsultantUnited Statesremote$75K–$100K USDHimalayas

    Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive

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  • Client Experience Specialist - Eastern Time US Based Remote

    Anywhere Real Estate Inc.

    Client-Experience-SpecialistTransaction-CoordinatorReal-Estate-AdministrationUnited StatesremoteHimalayas

    The Client Experience Specialist is a service-minded professional who manages all non-licensed aspects of the real estate transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process. The key to success in this role is the ability to multitask, solve problems and communic

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  • Remote Bilingual Customer Care Associate (Sydney, NS, CA)

    NTT DATA

    Customer-Care-AssociateBilingual-Customer-ServiceCall-Center-RepresentativeCanadaremote$20–$21 CADHimalayas

    Req ID: 384704 With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA , what you do matters. A Career at NTT DATA Means : Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tool

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  • Patient Service Representative - Remote

    North American Dental Group

    Patient-Service-RepresentativeCustomer-ServiceHealthcare-AdministrationUnited Statesremote$16–$16 USDHimalayas

    Overview Patient Service Representative Remote MUST HAVE PATIENT CUSTOMER REPRESENTATIVE EXPERIENCE $16 an hour Join Us in Transforming the Dental Experience Imagine being able to work with a group that strives to make a difference in the everyday lives of individuals. At NADG, we use our individuality and expertise to work with our partnered dental offices and ensure that every practice is able to focus on what they do best—providing best in class patient care. Our guiding p

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  • Senior Customer Success Manager - Mid-Market, TX

    MagicSchool

    Senior-Customer-Success-ManagerSr.-Manager-Of-Customer-SuccessSenior-Client-Success-ManagerUnited Statesremote$104K–$120K USDHimalayas

    WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love. As a Senior Customer Success Manager, Mid-Market - Texas , you will lead critical partnerships across midsized s

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  • Customer Service Specialist [2631-399721]

    name

    Customer-ServiceCustomer-SupportTechnical-SupportPhilippinesremoteHimalayas

    Company Overview LevelUp is a specialist agency providing outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with various companies, offering valuable technical, operational, and back-office support. We boast a large team of skilled and passionate professionals committed to delivering high-quality work for our clients. Position Overview The Customer Service Specialist plays a pivotal role in delivering outsta

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  • Remote - Bilingual Financial Customer Care Service Representative (Winnipeg, MB,

    name

    Customer-ServiceFinancial-Customer-ServiceBilingual-Customer-SupportCanadaremote$20–$21 CADHimalayas

    Req ID: 384492 With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA , what you do matters. A Career at NTT DATA Means : Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tool

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  • Remote - Bilingual Customer Service Representative (Edmonton, AB, CA)

    name

    Customer-ServiceBilingual-Customer-ServiceCall-Center-RepresentativeCanadaremote$21–$21 CADHimalayas

    Req ID: 384677 With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA , what you do matters. A Career at NTT DATA Means : Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tool

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  • Technical Success Manager

    RingCentral

    United States$90K–$144K USDJooble

     ...in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications. The Technical Success Manager (TSM) is RingCentral's unified post-sales relationship owner — the deliberate merger of the Customer Success Manager (CSM) and Technical... 

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  • Technical Success Manager

    Mayo Clinic

    United StatesJooble

    The Technical Success Manager works with Mayo Clinic Platform prospective and current clients, including executives, technical leaders, engineers, clinicians, and data scientists to understand the technical offerings of Mayo Clinic Platform, learn to use our data science... 

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  • Deutschsprachiger Kundenberater (m/w/d) – Remote Türkei

    GoStudent

    German-Customer-ServiceKundenberatungCall-CenterTurkeyremoteHimalayas

    Die Rolle in einer Momentaufnahme Bist du bereit, die treibende Kraft hinter außergewöhnlichen Kundenerlebnissen zu sein? Werde Teil unseres dynamischen Teams in der Türkei und gestalte die Zukunft der Bildung aktiv mit! Als Deutschsprachiger Kundenberater (m/w/d) – Remote Türkei bei GoStudent übernimmst du eine Schlüsselrolle, um sicherzustellen, dass jede:r Schüler:in die Unterstützung erhält, die er:sie zum Erfolg braucht. Arbeite mit einem engagierten Team zusammen, das den Bildungsbere

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  • Technical Helpdesk Engineer Automotive 100% remote

    MSX International

    Technical-SupportHelp-Desk-EngineeringAutomotive-Technical-SupportUnited Kingdomremote$34K–$34K GBPHimalayas

    In this role, you’ll be at the center of complex diagnostic repair cases, tackling issues that demand deep technical insight, structured thinking, and creativity. You won’t just fix what’s broken; you’ll analyze root causes, connect signals others might miss, and design solutions that actually last. Every case is a puzzle. Some are highly technical, others ambiguous, and many unlike anything you’ve seen before. That’s what makes the work exciting. You’ll collaborate with skilled colleagues, leve

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  • Remote Licensed Customer Service Representative (Remote, Texas, US)

    Foundever

    Customer-ServiceLicensed-Insurance-RepresentativeWork-From-Home-Customer-ServiceUnited Statesremote$16–$19 USDHimalayas

    Remote Licensed Insurance Customer Service Representative Work From Home | Full Time | US Build a career in insurance, from the comfort of home What if your next career move came with paid licensing, full benefits, and real room to grow, all without leaving your house? At Foundever , we invest in you from day one so you can build something lasting in the insurance industry. About This Role Have you ever thought about becoming a licensed insurance professional? This

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  • Customer Success Manager - US & Canada

    Storyteller

    Customer-Success-ManagerAccount-ManagementSaaS-Customer-SuccessCanada, United StatesremoteHimalayas

    Location: Remote - East Coast time zone required Reporting to: Customer Success Lead / CRO Scope: Core North America accounts, including professional sports teams and Division I athletics departments About Storyteller Storyteller is a SaaS platform that helps media companies, sports organisations, and content-driven brands engage their audiences through modern, short-form experiences across their owned and operated platforms. Trusted by some of the most recognised organisations in

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  • Customer Success Manager - US & Canada

    name

    Customer-Success-ManagerAccount-ManagementSaaS-Customer-SuccessCanada, United StatesremoteHimalayas

    Location: Remote - East Coast time zone required Reporting to: Customer Success Lead / CRO Scope: Core North America accounts, including professional sports teams and Division I athletics departments About Storyteller Storyteller is a SaaS platform that helps media companies, sports organisations, and content-driven brands engage their audiences through modern, short-form experiences across their owned and operated platforms. Trusted by some of the most recognised organisations in

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  • Applications Administrator 4

    name

    Applications-AdministratorPLM-AdministratorCAD-Support-SpecialistUnited Statesremote$124K–$150K USDHimalayas

    NOTE: THIS POSITION IS AVAILABLE FOR REMOTE WORK WITHIN THE CONTIGUOUS UNITED STATES WITH TRAVEL AS REQUIRED FOR BUSINESS NEEDS. POSITION SUMMARY:This position reports to the Enterprise Software Supervisor within the Information TechnologyDepartment.Thesuccessfulcandidatewillbecomeamemberofthe NuScaleEnterpriseSoftwareGroupworking with the PLM support team. ThepositionwillprovidesupportfortheinterfacebetweentheEngineeringCADteamandthe NuScaleProductLife Cycle Management (PLM) system. This p

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  • Customer Success Manager

    name

    Customer-Success-ManagementCustomer-Success-ManagerAccount-ManagementCanada, United Statesremote$55K–$75K USDHimalayas

    About Dutchie Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the lead

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  • Principal Solutions Architect

    name

    Solutions-ArchitectCustomer-SuccessTechnical-Account-ManagementremoteHimalayas

    Who we are. Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities. Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. So

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  • Customer Onboarding Manager

    ShiftCare

    Customer-Onboarding-ManagerCustomer-Success-ManagerOnboarding-SpecialistPhilippinesremoteHimalayas

    At ShiftCare , our Customer Onboarding Managers help new customers successfully implement ShiftCare , adopt best-practice workflows, and get value from the platform as quickly as possible. This is not a passive support role. We are looking for someone confident, proactive, highly organised, and comfortable managing a high-volume onboarding workload across calls, meetings, follow-ups, HubSpot tasks, training sessions, and customer problem-solving. You will work with customers ranging from sm

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  • Analyste d’Affaires – ERP, Applications Périphériques & E-commerce

    Emco Corporation

    Business-AnalystERP-AnalystE-Commerce-AnalystCanadaremote$35–$45 CADHimalayas

    Nous sommes à la recherche d’un(e) Analyste d’Affaires dynamique et orienté(e) résultats pour rejoindre notre équipe TI. Le/la candidat(e) idéal(e) aura une solide expérience dans le soutien des systèmes ERP, des applications périphériques (Edge Applications), ainsi que dans la mise en œuvre et l’optimisation de solutions E-commerce. Ce rôle clé implique également un soutien aux initiatives dans nos différentes succursales à travers plusieurs régions. Doit être légalement autorisé.e à travaille

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  • HR Documents Specialist (French)

    micro1

    Documentation-Specialist-JobsHR-Support-SpecialistFrench-Speaking-Human-ResourcesFranceremote$10–$45 USDHimalayas

    Job Title: HR Documents Specialist (French) Job Type: Contractor Location: Remote Job Summary: In this role, you’ll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities: Create, review, and optimize a variety of Human Resources documents, policies, and templates in French, ens

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  • IT Help Desk Support

    CEF Solutions Inc.

    IT-Help-Desk-SupportTechnical-SupportService-Desk-AnalystPhilippinesremoteHimalayas

    ABOUT US: CEF Solutions Inc . is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients have access to top talent that aligns with their operational goals. We service some of the largest multinational companies in the world and are expanding quickly by

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  • Remote Customer Support Assistant

    LC GROUP

    Customer-ServiceRemote-Customer-SupportAdministrative-SupportUnited StatesremoteHimalayas

    This is a remote position. We are seeking a reliable Remote Customer Support Assistant to join our team. In this role, you’ll assist with coordinating client-facing activities such as scheduling, communications, and event-related support. You’ll help confirm important details, keep schedules organized, and ensure clients enjoy a smooth and professional experience. Requirements Requirements: Must be 18 years of age or older Access to a computer or smartphone with reliable internet

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  • Patient Support Representative (Contract)

    Accompany Health

    Patient-Support-RepresentativeHealthcare-OperationsCustomer-ServiceUnited Statesremote$21–$21 USDHimalayas

    Accompany Health is on a mission to give patients with complex needs the dignified, high-quality care they deserve but rarely receive. A primary, behavioral, and social care provider, Accompany Health walks alongside patients for their entire care journey, offering at-home and virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is powered by remarkable care teams, elegant technology, and a commitment to evidence-based practice. We build long-term rel

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  • French Associate Contract Manager

    HubSpot

    Contract-ManagementRenewal-ManagementCustomer-SuccessFranceremote$54K–$74K EURHimalayas

    Associate Renewal Manager, Scaled Role Summary Our mission at HubSpot is to help millions of organizations grow better. As a Scaled Contract Manager, you’ll play a critical role in protecting retention and driving successful renewals across HubSpot ’s scaled customer segment. You’ll manage a high-volume book of business, identifying customer risk early, guiding customers through renewal conversations, and ensuring contract accuracy from start to finish. This role blends consultative custo

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  • Customer Service Team Leader | Permanent - Part Time

    Newstel GmbH

    Customer-Service-Team-LeadCustomer-Experience-Team-LeadTeam-Lead---Customer-SupportPhilippinesremoteHimalayas

    📍 Remote – Open to candidates in the Philippines ⏱️ Part-Time | Permanent (25 hours per week) 💻 Use Your Own Device 📅 About the Role As a Customer Experience Team Lead at Newstel, supporting Humantra, you will lead and develop a team of Customer Experience Specialists to deliver an exceptional support experience that reflects Humantra's brand values and customer-first approach. You will be responsible for driving team performance, maintaining high quality standards, coaching and developing yo

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  • Customer Care Associate - The Company Store

    HOME DEPOT U.S.A., INC.

    Customer-ServiceCall-CenterSales-AssociateUnited Statesremote$18–$18 USDHimalayas

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Customer Care Associate serves as a brand ambassador for The Company Store, providing high-quality, personalized service that consistently reflects our commitment to premium home comfort and quality. The position is directly responsible for creating an effortless customer experience by guiding customers through product selections—such as bedding, bath, apparel, and home décor—assist

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  • Technical Success Specialist

    name

    Technical-Support-SpecialistCustomer-SuccessIT-HelpdeskUnited Statesremote$55K–$70K USDHimalayas

    BlackCloak ’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity. BlackCloak is seeking a dynamic individual with IT help desk and customer support experience to join our team

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  • Remote Bilingual Customer Service FL

    Qualfon

    Customer-Service-SupportBilingual-Customer-ServiceCustomer-ServiceUnited Statesremote$12–$12 USDHimalayas

    Overview About the Company At Qualfon , we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better. Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients Responsibilities Qu

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  • Agent za podporo v slovenskem in angleškem jeziku (m/ž)

    Transcom

    Customer-Service-Representative-(CSR)Customer-Support-AgentCall-Center-AgentSloveniaremote$1K–$1K EURHimalayas

    General Information Location Work at Home Job ID 12667 Job Category Customer Service Representative (CSR) Language Requirement English, Slovenian Description & requirements Description Dobro govoriš in razumeš angleški jezik in se dobro znajdeš v pogovoru z ljudmi? Meniš, da je danes za zdravje pomembno veliko več kot le jemanje zdravila? Potem si prava oseba za nas! Vabimo te, da se pridružiš naši ponosni ekipi sodelavcev po vsej Evro

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  • Solution Account Manager - Revenue Management

    name

    Customer-SuccessRevenue-ManagementAccount-ManagementUnited Statesremote$95K–$161K USDHimalayas

    Overview The AI Revenue Management Advisor I is the key link between the RealPage platform and our customers’ ability to improve operations and unlock hidden yield for multifamily assets. AI Revenue Management Advisors work closely with all levels of RealPage customer personnel from c-level executives and investors to regional and property staff to understand current operations and recommend strategies to improve adoption of the RealPage platform and increase multifamily asset yield. Responsib

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  • Specjalista/Specjalistka ds. Systemów Nadzoru (Remote Monitor) - Warsaw u

    name

    Remote-MonitoringTechnical-SupportAftermarket-and-ServicePolandremoteHimalayas

    Overview Zbuduj swoją karierę opartą na zaufaniu w firmie CCR dołączasz do światowego lidera w zakresie zdrowych, bezpiecznych, zrównoważonych i inteligentnych rozwiązań dla budynków i chłodniczych łańcuchów dostaw. Tworzymy rozwiązania, które mają znaczenie dla ludzi i całej planety – a nasi pracownicy są sercem tego wszystkiego. Jesteśmy firmą innowatorów i osób rozwiązujących problemy. Największymi atutami firmy CCR są wiedza, kreatywność i pasja naszych pracowników. Cieszymy się, że

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  • Contact Center Agent I

    name

    Contact-Center-AgentCustomer-ServiceCall-CenterUnited StatesremoteHimalayas

    💼 Ready to Make a Difference from the First Call? 📞 Be the Friendly Voice Customers Can Count On! Join Us as Contact Center Agent I – Remote Role | US What’s in it for you? 🔹 Stay Connected: Answer incoming calls and assist customers with claim-related inquiries. 🔹 Own the Details: Accurately document information and maintain records across multiple systems. 🔹 Be Essential: Deliver exceptional customer service that helps keep the claims process moving smoothly. At

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  • Enterprise Customer Success Team Lead DACH

    SoSafe

    Enterprise-Customer-Success-ManagerEnterprise-Senior-Customer-Success-ManagerCustomer-Success-Team-LeadGermanyremoteHimalayas

    SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is predicted to cost the world $10.5 trillion annually by 2025 - we invite you to be part of the solution! Your mission: Are you a people-person who thrives on helping others grow and succeed? Do you enjoy coaching, sharing your know

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  • Founding Operations & Customer Success Manager

    Clera

    Founding-Customer-Success-ManagerCustomer-Success-Operations-ManagerClient-Success-Operations-ManagerGermanyremote$70K–$70K EURHimalayas

    About the Role This is a rare opportunity to join a fast-growing AI-focused B2B SaaS company as their first dedicated Operations & Customer Success hire . You'll work directly alongside the founding team to onboard, support, and grow a portfolio of 40+ B2B clients across 14+ industries. The company builds an AI Visibility Content Engine that helps brands appear in AI-generated answers and overviews across leading platforms. You'll be foundational to how clients experience the product and h

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  • Customer Success Manager - Dutch speaking

    Trengo

    Customer-Success-Manager-EMEACustomer-Success-ManagerCustomer-Success-Account-ManagerNetherlandsremoteHimalayas

    Our customers come to Trengo to replace repetitive, manual work with conversations that actually matter. As a Customer Success Manager, you make that real for your portfolio: you help customers get measurable value from our AI-powered platform and turn strong adoption into retention, growth, and genuine advocacy. It is a role where customer impact and commercial results meet. About Trengo Welcome to the forefront of AI-driven communication. At Trengo , we’re redefining the industry by r

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  • Customer Experience Representative- Contractor

    Alt.xyz

    Customer-ExperienceCustomer-SupportCustomer-ServiceUnited StatesremoteHimalayas

    Alt is unlocking the value of alternative assets, starting with the $5 B trading-card market. We let collectors buy, sell, vault, and finance their cards in one place and we are backed by leaders at Stripe, Coinbase, Seven Seven Six, and pro athletes like Tom Brady and Giannis Antetokounmpo. Our next frontier is real-time pricing at scale—the Alt Value that powers every trade, loan, and product on the platform. What We Are Looking For We are seeking a passionate Customer Experience Represe

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  • Customer Support Operations Consultant

    Ciena

    Customer-Support-OperationsManaged-Services-ConsultingIT-Service-ManagementUnited Statesremote$101K–$161K USDHimalayas

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. This role enables Ciena Managed Services to win and deliver customer outcomes by shaping service management proc

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  • Head of Client Success

    Penn Foster

    Client-Success-ManagementCustomer-Success-LeadershipAccount-ManagementUnited StatesremoteHimalayas

    Job Title: Head of Client Success Position Summary: Penn Foster Group is seeking a transformational Head of Client Success to build and scale a modern, strategic client success organization. This leader will evolve the function from a highly transactional, reactive support model into a proactive, outcomes-driven partnership organization focused on measurable customer outcomes, long-term retention, and account growth. Reporting directly to the Chief Commercial Officer, the Head of Client Su

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  • Trademark Docketing Clerk

    Pirkey Barber PLLC

    DocketingTrademark-LawLegal-Administrative-SupportUnited Statesremote$52K–$75K USDHimalayas

    About the Role Founded in 2006, Pirkey Barber is one of the largest firms in the United States focused on trademark, trade dress, copyright, and unfair competition law. We are frequently recognized as one of the leading trademark firms in the country. We are seeking a full-time Trademark Docketing Clerk with at least two years of full-time equivalent experience in trademark law to join our firm. Trademark Docketing responsibilities include: handling docketing and document management function

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  • Senior Customer Asset Management Specialist

    RBGlobal

    Customer-Asset-ManagementCustomer-ServiceEscalation-ManagementUnited StatesremoteHimalayas

    This role SME for the Site Management team. As a SME, you will be responsible for the first escalation point within the Customer Asset Management team when a Specialist has a complex situation that requires more advanced level of troubleshooting. Issues are expected to be resolved quickly, effectively and reviewed for process changes with Supervisor. This role will step in when the Supervisor is unavailable. Originally posted on Himalayas

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About Customer Success & Support jobs

Customer success (CS) and support jobs cover the people who keep customers using your product, seeing value, and renewing. The titles span technical support (handling tickets, escalations, debugging), customer success management (proactive account ownership, expansion, renewals), customer education (onboarding, training, documentation), and leadership (CS manager, director, VP CS). Most of the work is conversation. Translating customer problems into terms the product team can act on, and translating product capabilities into terms customers can use.

Postings here come from the same multi-source feed: broad aggregators, federal feeds, remote-only listings, and tech-heavy boards. The full list refreshes once a day. You'll see SaaS (software as a service) customer success roles, B2C (business to consumer) support roles at consumer companies, technical support engineers at developer-tools companies, and onboarding/implementation specialists.

Signed in? The list is re-ranked against your values assessment, so the roles at the top are the ones that line up with what actually matters to you: comp, the kind of customers you'll work with, deal sizes, the tooling, the team. The scoring math is the same for everyone; the weighting is yours.

What does a customer success job pay?

CS pay sits in the middle of the corporate range, lower than sales OTE (on-target earnings) but with steadier cash since the variable piece is smaller (typically 70/30 base/variable, sometimes 80/20). Entry-level support reps run $50-70k. Mid-career CSMs (customer success managers) at SaaS companies run $90-140k OTE. Senior/strategic CSMs at growth-stage and public companies clear $150-220k OTE with the right book of business. CS leadership (director, VP) at well-funded SaaS companies clears $200-350k+. Support engineering (technical CS roles at developer-tools companies) pays closer to engineering rates, often $100-160k base. Healthcare, education, and government customer-support roles pay 30-40% below SaaS rates. The salary filter on this page lets you set a floor on base.

Are customer success jobs hiring remote?

Almost all of them, especially in SaaS. CSM and support engineering roles are among the most remote-friendly jobs in tech because the work is primarily phone, email, video, and documentation. Field CS roles at large enterprise SaaS companies (implementation engineers, sometimes called solution architects) trend hybrid or on-site for major customers, but even those have shifted heavily remote since 2020. Healthcare and government customer support stays mostly on-site. The remote toggle on this page filters to listings tagged remote-only or remote-first. Most CS listings actually do mean fully remote. The field doesn't have the field-sales-style 'remote within your territory' bait-and-switch.

Entry-level vs senior customer success roles

Customer support is one of the most accessible entry points in tech with a reasonable upward path. Tier-1 support roles (resolving inbound tickets, triaging escalations) hire without prior support experience routinely. They want clear writers, patient communicators, and basic technical aptitude. Tier-2 support and CSM roles want some product or industry context and ideally previous customer-facing work. Senior CS roles (senior CSM, strategic CSM, CS team lead, director) are competitive because the field has consolidated as SaaS budgets tightened. There are more candidates than there used to be. Reading level from a listing: book of business (junior CSMs manage 50+ small accounts; senior strategics own 5-10 large ones), ARR (annual recurring revenue) under management, and whether the role mentions cross-functional partnership with sales and product.

How to compare two customer success offers

Two CSM offers can be wildly different jobs depending on whether the company's CS function is set up as a renewal-and-expansion engine (with a quota) or as a pure relationship-management role (no quota, focus on satisfaction and adoption). Quota-bearing CS roles pay more and operate more like sales; non-quota roles pay less but with less month-end pressure. Pin down: average book size, whether you carry quota or just adoption metrics, what the CSM does post-onboarding (your hands-on implementation or a separate team's), and the health of the product itself (a beloved product makes CS easy; a leaky one makes CS impossible). WorkWomp's offer comparison was built for this kind of multi-variable decision. Save both offers, run the 5-minute values assessment so the scoring weights what actually matters to you, drop in your interview notes (how they describe the team, what they said about churn, who you'll report to), and the breakdown shows which offer wins where.

See how WorkWomp compares offers →

Common questions

  • What's the difference between customer support and customer success?

    Support is reactive: customer has a problem, support solves it (or escalates). The team measures CSAT (customer satisfaction), ticket volume, time-to-resolution. Success is proactive: a CSM is assigned to a customer (or a book of customers), keeps them happy and growing, and is measured on renewal and expansion rates. Some companies blend them; smaller orgs often have one person doing both. Senior IC (individual contributor) paths exist in both. Staff support engineer is a real career; strategic CSM is a real career. The cultural difference: support culture is often more technical and incident-driven; success culture is more relational and metrics-driven.

  • Do customer success jobs require a degree?

    Most don't. CS hiring focuses on communication and judgment more than credentials. Plenty of CSMs come up through support, sales, account management, or completely unrelated fields (teaching, hospitality, retail leadership). What hiring managers look for is evidence you can think clearly about a customer's situation, write clearly when explaining things, and stay calm when a customer is angry. A degree helps at companies that filter by credentials in initial screening (enterprise B2B / business-to-business, government-adjacent), but for mid-stage SaaS the work history matters more than the diploma.

  • What metrics actually drive CSM performance reviews?

    Depends on the company's CS model. Quota-bearing CSMs are measured on net revenue retention (NRR), gross revenue retention (GRR), and individual expansion bookings. Non-quota CSMs are measured on health scores (a composite of product usage, sentiment, and risk signals), CSAT and NPS (net promoter score) scores, renewal rates, and time-to-value for new customers. Almost every CS team also tracks logo retention (did we lose the account or not). The trap to avoid in interviews: a CS team that can't articulate what they measure clearly probably hasn't figured out their CS model yet, which means you'll be the one figuring it out for them.

  • Is customer success an entry-level role or a senior career?

    Both. Tier-1 support is genuinely entry-level. Most SaaS companies hire support reps with no prior experience and use the role as a 1-2 year on-ramp into product, sales, or CS proper. Strategic CSM and CS leadership are senior careers with their own depth: book-of-business strategy, account expansion playbooks, renewal forecasting, executive customer relationships. The transition from support to CSM to strategic CSM is well-traveled enough that the path is legible. People who burn out in tier-1 often weren't going to last in any customer-facing role; people who thrive there often build long careers.

  • Is AI replacing customer support jobs?

    Tier-1 support is the most directly exposed of any white-collar job to AI displacement. Companies are routing first-line tickets through AI agents that handle the easy ones, escalating the rest to human reps. The result is fewer entry-level support seats per company than there were two years ago. Senior support engineers and CSMs are largely safe. The work that requires judgment, empathy, technical depth, or relationship trust doesn't compress easily into a chat bot. The honest framing: if your support work is mostly answering the same five questions all day, your job is exposed. If your work is figuring out what a confused customer actually needs and how to walk them to a solution, your job is fine.