Customer Success & Support jobs

116 open customer success & support roles aggregated daily from multiple job boards.

116 matches

  • Deutschsprachiger Kundenberater (m/w/d) – Remote Türkei

    GoStudent

    German-Customer-ServiceKundenberatungCall-CenterTurkeyremoteHimalayas

    Die Rolle in einer Momentaufnahme Bist du bereit, die treibende Kraft hinter außergewöhnlichen Kundenerlebnissen zu sein? Werde Teil unseres dynamischen Teams in der Türkei und gestalte die Zukunft der Bildung aktiv mit! Als Deutschsprachiger Kundenberater (m/w/d) – Remote Türkei bei GoStudent übernimmst du eine Schlüsselrolle, um sicherzustellen, dass jede:r Schüler:in die Unterstützung erhält, die er:sie zum Erfolg braucht. Arbeite mit einem engagierten Team zusammen, das den Bildungsbere

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  • Technical Helpdesk Engineer Automotive 100% remote

    MSX International

    Technical-SupportHelp-Desk-EngineeringAutomotive-Technical-SupportUnited Kingdomremote$34K–$34K GBPHimalayas

    In this role, you’ll be at the center of complex diagnostic repair cases, tackling issues that demand deep technical insight, structured thinking, and creativity. You won’t just fix what’s broken; you’ll analyze root causes, connect signals others might miss, and design solutions that actually last. Every case is a puzzle. Some are highly technical, others ambiguous, and many unlike anything you’ve seen before. That’s what makes the work exciting. You’ll collaborate with skilled colleagues, leve

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  • Remote Licensed Customer Service Representative (Remote, Texas, US)

    Foundever

    Customer-ServiceLicensed-Insurance-RepresentativeWork-From-Home-Customer-ServiceUnited Statesremote$16–$19 USDHimalayas

    Remote Licensed Insurance Customer Service Representative Work From Home | Full Time | US Build a career in insurance, from the comfort of home What if your next career move came with paid licensing, full benefits, and real room to grow, all without leaving your house? At Foundever , we invest in you from day one so you can build something lasting in the insurance industry. About This Role Have you ever thought about becoming a licensed insurance professional? This

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  • Customer Success Manager - US & Canada

    Storyteller

    Customer-Success-ManagerAccount-ManagementSaaS-Customer-SuccessCanada, United StatesremoteHimalayas

    Location: Remote - East Coast time zone required Reporting to: Customer Success Lead / CRO Scope: Core North America accounts, including professional sports teams and Division I athletics departments About Storyteller Storyteller is a SaaS platform that helps media companies, sports organisations, and content-driven brands engage their audiences through modern, short-form experiences across their owned and operated platforms. Trusted by some of the most recognised organisations in

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  • Customer Success Manager - US & Canada

    name

    Customer-Success-ManagerAccount-ManagementSaaS-Customer-SuccessCanada, United StatesremoteHimalayas

    Location: Remote - East Coast time zone required Reporting to: Customer Success Lead / CRO Scope: Core North America accounts, including professional sports teams and Division I athletics departments About Storyteller Storyteller is a SaaS platform that helps media companies, sports organisations, and content-driven brands engage their audiences through modern, short-form experiences across their owned and operated platforms. Trusted by some of the most recognised organisations in

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  • Applications Administrator 4

    name

    Applications-AdministratorPLM-AdministratorCAD-Support-SpecialistUnited Statesremote$124K–$150K USDHimalayas

    NOTE: THIS POSITION IS AVAILABLE FOR REMOTE WORK WITHIN THE CONTIGUOUS UNITED STATES WITH TRAVEL AS REQUIRED FOR BUSINESS NEEDS. POSITION SUMMARY:This position reports to the Enterprise Software Supervisor within the Information TechnologyDepartment.Thesuccessfulcandidatewillbecomeamemberofthe NuScaleEnterpriseSoftwareGroupworking with the PLM support team. ThepositionwillprovidesupportfortheinterfacebetweentheEngineeringCADteamandthe NuScaleProductLife Cycle Management (PLM) system. This p

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  • Customer Success Manager

    name

    Customer-Success-ManagementCustomer-Success-ManagerAccount-ManagementCanada, United Statesremote$55K–$75K USDHimalayas

    About Dutchie Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the lead

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  • Principal Solutions Architect

    name

    Solutions-ArchitectCustomer-SuccessTechnical-Account-ManagementremoteHimalayas

    Who we are. Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry’s leading API and Service Mesh Management Platform (“Gloo”). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities. Solo is a VC-backed company, founded in 2017 by Idit Levine. In 2021, Solo was valued at $1B. Solo’s customers are some of the largest in the world, spanning all geographies and industries. So

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  • Customer Onboarding Manager

    ShiftCare

    Customer-Onboarding-ManagerCustomer-Success-ManagerOnboarding-SpecialistPhilippinesremoteHimalayas

    At ShiftCare , our Customer Onboarding Managers help new customers successfully implement ShiftCare , adopt best-practice workflows, and get value from the platform as quickly as possible. This is not a passive support role. We are looking for someone confident, proactive, highly organised, and comfortable managing a high-volume onboarding workload across calls, meetings, follow-ups, HubSpot tasks, training sessions, and customer problem-solving. You will work with customers ranging from sm

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  • Analyste d’Affaires – ERP, Applications Périphériques & E-commerce

    Emco Corporation

    Business-AnalystERP-AnalystE-Commerce-AnalystCanadaremote$35–$45 CADHimalayas

    Nous sommes à la recherche d’un(e) Analyste d’Affaires dynamique et orienté(e) résultats pour rejoindre notre équipe TI. Le/la candidat(e) idéal(e) aura une solide expérience dans le soutien des systèmes ERP, des applications périphériques (Edge Applications), ainsi que dans la mise en œuvre et l’optimisation de solutions E-commerce. Ce rôle clé implique également un soutien aux initiatives dans nos différentes succursales à travers plusieurs régions. Doit être légalement autorisé.e à travaille

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  • HR Documents Specialist (French)

    micro1

    Documentation-Specialist-JobsHR-Support-SpecialistFrench-Speaking-Human-ResourcesFranceremote$10–$45 USDHimalayas

    Job Title: HR Documents Specialist (French) Job Type: Contractor Location: Remote Job Summary: In this role, you’ll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities: Create, review, and optimize a variety of Human Resources documents, policies, and templates in French, ens

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  • IT Help Desk Support

    CEF Solutions Inc.

    IT-Help-Desk-SupportTechnical-SupportService-Desk-AnalystPhilippinesremoteHimalayas

    ABOUT US: CEF Solutions Inc . is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients have access to top talent that aligns with their operational goals. We service some of the largest multinational companies in the world and are expanding quickly by

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  • Remote Customer Support Assistant

    LC GROUP

    Customer-ServiceRemote-Customer-SupportAdministrative-SupportUnited StatesremoteHimalayas

    This is a remote position. We are seeking a reliable Remote Customer Support Assistant to join our team. In this role, you’ll assist with coordinating client-facing activities such as scheduling, communications, and event-related support. You’ll help confirm important details, keep schedules organized, and ensure clients enjoy a smooth and professional experience. Requirements Requirements: Must be 18 years of age or older Access to a computer or smartphone with reliable internet

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  • Patient Support Representative (Contract)

    Accompany Health

    Patient-Support-RepresentativeHealthcare-OperationsCustomer-ServiceUnited Statesremote$21–$21 USDHimalayas

    Accompany Health is on a mission to give patients with complex needs the dignified, high-quality care they deserve but rarely receive. A primary, behavioral, and social care provider, Accompany Health walks alongside patients for their entire care journey, offering at-home and virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is powered by remarkable care teams, elegant technology, and a commitment to evidence-based practice. We build long-term rel

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  • French Associate Contract Manager

    HubSpot

    Contract-ManagementRenewal-ManagementCustomer-SuccessFranceremote$54K–$74K EURHimalayas

    Associate Renewal Manager, Scaled Role Summary Our mission at HubSpot is to help millions of organizations grow better. As a Scaled Contract Manager, you’ll play a critical role in protecting retention and driving successful renewals across HubSpot ’s scaled customer segment. You’ll manage a high-volume book of business, identifying customer risk early, guiding customers through renewal conversations, and ensuring contract accuracy from start to finish. This role blends consultative custo

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  • Customer Service Team Leader | Permanent - Part Time

    Newstel GmbH

    Customer-Service-Team-LeadCustomer-Experience-Team-LeadTeam-Lead---Customer-SupportPhilippinesremoteHimalayas

    📍 Remote – Open to candidates in the Philippines ⏱️ Part-Time | Permanent (25 hours per week) 💻 Use Your Own Device 📅 About the Role As a Customer Experience Team Lead at Newstel, supporting Humantra, you will lead and develop a team of Customer Experience Specialists to deliver an exceptional support experience that reflects Humantra's brand values and customer-first approach. You will be responsible for driving team performance, maintaining high quality standards, coaching and developing yo

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  • Customer Care Associate - The Company Store

    HOME DEPOT U.S.A., INC.

    Customer-ServiceCall-CenterSales-AssociateUnited Statesremote$18–$18 USDHimalayas

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Customer Care Associate serves as a brand ambassador for The Company Store, providing high-quality, personalized service that consistently reflects our commitment to premium home comfort and quality. The position is directly responsible for creating an effortless customer experience by guiding customers through product selections—such as bedding, bath, apparel, and home décor—assist

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  • Technical Success Specialist

    name

    Technical-Support-SpecialistCustomer-SuccessIT-HelpdeskUnited Statesremote$55K–$70K USDHimalayas

    BlackCloak ’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity. BlackCloak is seeking a dynamic individual with IT help desk and customer support experience to join our team

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  • Remote Bilingual Customer Service FL

    Qualfon

    Customer-Service-SupportBilingual-Customer-ServiceCustomer-ServiceUnited Statesremote$12–$12 USDHimalayas

    Overview About the Company At Qualfon , we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better. Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients Responsibilities Qu

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  • Agent za podporo v slovenskem in angleškem jeziku (m/ž)

    Transcom

    Customer-Service-Representative-(CSR)Customer-Support-AgentCall-Center-AgentSloveniaremote$1K–$1K EURHimalayas

    General Information Location Work at Home Job ID 12667 Job Category Customer Service Representative (CSR) Language Requirement English, Slovenian Description & requirements Description Dobro govoriš in razumeš angleški jezik in se dobro znajdeš v pogovoru z ljudmi? Meniš, da je danes za zdravje pomembno veliko več kot le jemanje zdravila? Potem si prava oseba za nas! Vabimo te, da se pridružiš naši ponosni ekipi sodelavcev po vsej Evro

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  • Solution Account Manager - Revenue Management

    name

    Customer-SuccessRevenue-ManagementAccount-ManagementUnited Statesremote$95K–$161K USDHimalayas

    Overview The AI Revenue Management Advisor I is the key link between the RealPage platform and our customers’ ability to improve operations and unlock hidden yield for multifamily assets. AI Revenue Management Advisors work closely with all levels of RealPage customer personnel from c-level executives and investors to regional and property staff to understand current operations and recommend strategies to improve adoption of the RealPage platform and increase multifamily asset yield. Responsib

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  • Specjalista/Specjalistka ds. Systemów Nadzoru (Remote Monitor) - Warsaw u

    name

    Remote-MonitoringTechnical-SupportAftermarket-and-ServicePolandremoteHimalayas

    Overview Zbuduj swoją karierę opartą na zaufaniu w firmie CCR dołączasz do światowego lidera w zakresie zdrowych, bezpiecznych, zrównoważonych i inteligentnych rozwiązań dla budynków i chłodniczych łańcuchów dostaw. Tworzymy rozwiązania, które mają znaczenie dla ludzi i całej planety – a nasi pracownicy są sercem tego wszystkiego. Jesteśmy firmą innowatorów i osób rozwiązujących problemy. Największymi atutami firmy CCR są wiedza, kreatywność i pasja naszych pracowników. Cieszymy się, że

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  • Contact Center Agent I

    name

    Contact-Center-AgentCustomer-ServiceCall-CenterUnited StatesremoteHimalayas

    💼 Ready to Make a Difference from the First Call? 📞 Be the Friendly Voice Customers Can Count On! Join Us as Contact Center Agent I – Remote Role | US What’s in it for you? 🔹 Stay Connected: Answer incoming calls and assist customers with claim-related inquiries. 🔹 Own the Details: Accurately document information and maintain records across multiple systems. 🔹 Be Essential: Deliver exceptional customer service that helps keep the claims process moving smoothly. At

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  • Enterprise Customer Success Team Lead DACH

    SoSafe

    Enterprise-Customer-Success-ManagerEnterprise-Senior-Customer-Success-ManagerCustomer-Success-Team-LeadGermanyremoteHimalayas

    SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is predicted to cost the world $10.5 trillion annually by 2025 - we invite you to be part of the solution! Your mission: Are you a people-person who thrives on helping others grow and succeed? Do you enjoy coaching, sharing your know

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  • Founding Operations & Customer Success Manager

    Clera

    Founding-Customer-Success-ManagerCustomer-Success-Operations-ManagerClient-Success-Operations-ManagerGermanyremote$70K–$70K EURHimalayas

    About the Role This is a rare opportunity to join a fast-growing AI-focused B2B SaaS company as their first dedicated Operations & Customer Success hire . You'll work directly alongside the founding team to onboard, support, and grow a portfolio of 40+ B2B clients across 14+ industries. The company builds an AI Visibility Content Engine that helps brands appear in AI-generated answers and overviews across leading platforms. You'll be foundational to how clients experience the product and h

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  • Customer Success Manager - Dutch speaking

    Trengo

    Customer-Success-Manager-EMEACustomer-Success-ManagerCustomer-Success-Account-ManagerNetherlandsremoteHimalayas

    Our customers come to Trengo to replace repetitive, manual work with conversations that actually matter. As a Customer Success Manager, you make that real for your portfolio: you help customers get measurable value from our AI-powered platform and turn strong adoption into retention, growth, and genuine advocacy. It is a role where customer impact and commercial results meet. About Trengo Welcome to the forefront of AI-driven communication. At Trengo , we’re redefining the industry by r

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  • Customer Experience Representative- Contractor

    Alt.xyz

    Customer-ExperienceCustomer-SupportCustomer-ServiceUnited StatesremoteHimalayas

    Alt is unlocking the value of alternative assets, starting with the $5 B trading-card market. We let collectors buy, sell, vault, and finance their cards in one place and we are backed by leaders at Stripe, Coinbase, Seven Seven Six, and pro athletes like Tom Brady and Giannis Antetokounmpo. Our next frontier is real-time pricing at scale—the Alt Value that powers every trade, loan, and product on the platform. What We Are Looking For We are seeking a passionate Customer Experience Represe

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  • Customer Support Operations Consultant

    Ciena

    Customer-Support-OperationsManaged-Services-ConsultingIT-Service-ManagementUnited Statesremote$101K–$161K USDHimalayas

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. This role enables Ciena Managed Services to win and deliver customer outcomes by shaping service management proc

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  • Head of Client Success

    Penn Foster

    Client-Success-ManagementCustomer-Success-LeadershipAccount-ManagementUnited StatesremoteHimalayas

    Job Title: Head of Client Success Position Summary: Penn Foster Group is seeking a transformational Head of Client Success to build and scale a modern, strategic client success organization. This leader will evolve the function from a highly transactional, reactive support model into a proactive, outcomes-driven partnership organization focused on measurable customer outcomes, long-term retention, and account growth. Reporting directly to the Chief Commercial Officer, the Head of Client Su

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  • Trademark Docketing Clerk

    Pirkey Barber PLLC

    DocketingTrademark-LawLegal-Administrative-SupportUnited Statesremote$52K–$75K USDHimalayas

    About the Role Founded in 2006, Pirkey Barber is one of the largest firms in the United States focused on trademark, trade dress, copyright, and unfair competition law. We are frequently recognized as one of the leading trademark firms in the country. We are seeking a full-time Trademark Docketing Clerk with at least two years of full-time equivalent experience in trademark law to join our firm. Trademark Docketing responsibilities include: handling docketing and document management function

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  • Senior Customer Asset Management Specialist

    RBGlobal

    Customer-Asset-ManagementCustomer-ServiceEscalation-ManagementUnited StatesremoteHimalayas

    This role SME for the Site Management team. As a SME, you will be responsible for the first escalation point within the Customer Asset Management team when a Specialist has a complex situation that requires more advanced level of troubleshooting. Issues are expected to be resolved quickly, effectively and reviewed for process changes with Supervisor. This role will step in when the Supervisor is unavailable. Originally posted on Himalayas

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  • Customer Success Representative II

    AUTOPAY

    Customer-SuccessCustomer-ServiceClient-SuccessUnited Statesremote$22–$22 USDHimalayas

    ​ *We are currently hiring for Customer Success Representative II positions located in all States EXCEPT we are not able to move forward with candidates that live in: CA, NY, WA, IL, OR and MUST BE LOCATED WITHIN THE UNITED STATES. This position is 100% remote. The hours are 10am-7pm MST and includes one Saturday a month from 8-5 MST. ABOUT US The Savings Group (TSG), the parent company of RateGenius, AUTOPAY and Tresl, is the most diversified consumer marketplace for automotive fin

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  • Remote Sports & Live Entertainment Coordinator

    ExploreMore with Fran

    TourismEntertainmentCustomer-ServiceUnited StatesremoteHimalayas

    We are seeking a motivated and detail-oriented Remote Sports & Live Entertainment Coordinator to join our growing team. In this role, you will assist clients with planning travel centered around sporting events, concerts, theater performances, festivals, and other live entertainment experiences. You'll research destinations, coordinate accommodations, organize itineraries, and help ensure every trip is planned with accuracy and exceptional customer service. This position is ideal for some

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  • Call for Release - CDS Remote Customer Service Representive

    Copart

    Customer-ServiceCall-Center-RepresentativeVehicle-Industry-SupportUnited Statesremote$16–$22 USDHimalayas

    Copart , Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. About the Role: We are seeking a detail-oriented and professional Call for Release-Customer Service Representative to join our remote team. In t

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  • Tech Support Specialist 1 - Remote Opportunity!

    KinderCare Education, LLC

    Technical-SupportIT-SupportHelp-DeskAustralia, Canada, IndiaremoteHimalayas

    Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighbo

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  • Work at Home Contact Center Agent

    MCI Career Services

    Canada-Provincewide-Work-At-Home-Positions-(Remote)Customer-ServiceCall-CenterNetherlandsremoteHimalayas

    LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services

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  • Work at Home Contact Centre Sales Agent

    MCI Career Services

    Customer-ServiceContact-CenterSalesPeruremoteHimalayas

    LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services

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  • Remote Customer Service Agent

    MCI Career Services

    Customer-ServiceCustomer-SupportCall-CenterPakistanremoteHimalayas

    POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are pow

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  • Startup Business Associate | A-Players

    name

    Business-AssociateClient-Services-AssociateAccount-CoordinatorUnited StatesremoteHimalayas

    About A-Players A-Players is a premier service company that places high-performing Business Associates with early-stage US tech startups. We don't staff generalists — we match strategic operators with founders who need real execution capacity at the intersection of communication, business development, and client relationships. Our BAs work directly with C-level executives, often becoming the founder's most trusted communication layer — the person clients, partners, and stakeholders ac

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  • Technical Support Engineer

    name

    Technical-Support-EngineerIT-SupportCustomer-Technical-SupportUnited StatesremoteHimalayas

    Category: IT Services Location: Technical Support Delivery  Provide technical support for SaaS and related products, resolving a wide range of customer issues within SLAs.  Perform effective triage, diagnosis, and troubleshooting of incidents, identifying root causes where possible.  Manage and resolve moderately complex technical issues independently, escalating more advanced cases as required. Customer Engagement & Communication  Communicate confiden

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  • Customer Success Team Member

    name

    Customer-SuccessAccount-ManagementCustomer-Success-ManagementUnited Statesremote$55K–$75K USDHimalayas

    Headquarters is located in Sandy, Utah however this position is remote and can be worked from anywhere in the U.S. Telarus was recently recognized by Inc. as a best workplace; our positive culture is a top priority. Telarus is the #1 global technology solutions distributor with a singular focus on accelerated partner success through unparalleled resources, support, and education. We are professionally committed to providing the highest quality partner care. Telarus offers a competitive

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  • Remote: Bidfast Specialist/Customer Service

    name

    Customer-ServiceBidding-SpecialistTitle-DocumentationUnited StatesremoteHimalayas

    This position is remote, with no requirement as to where candidates live in the United States with a PST work schedule. The Bidfast Specialist is responsible for identifying and purchasing salvage on behalf of IAA. The primary emphasis is on the provision of competitive bids on salvage which also maximize IAA’s chances of selling the vehicle at auction for a profit. The Bidfast Specialist is responsible for identifying and purchasing salvage on behalf of IAA and verifying correct title documen

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  • CSS TSSM Travel Technology Specialist (IN, India, Virtual, APAC)

    BCD Travel

    Travel-TechnologyGDS-AdministrationTravel-Technology-SpecialistIndiaremoteHimalayas

    Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team CSS TSSM Travel Technology Specialist (Remote) Full time, India The CSS TSSM Travel Technology Specialist is responsible for assessing incidents to determine solution approaches, understanding requests for changes to identify the best approach, and applying solutions to ensure business problems are resolved. As a CSS TSSM Travel Technology Specialist, you will Conduct assessment in a logical wa

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  • Senior Customer Care Representative - Cardio Partners - Remote

    Sarnova

    Customer-ServiceInbound-Call-CenterOrder-ProcessingremoteHimalayas

    Summary: The Senior Customer Care Representative is primarily responsible for answering in-bound calls from customers wishing to place orders, inquire about an order, or resolve an issue for a single line of business at Sarnova . This position requires an individual who demonstrates care and empathy, a focus on results, and strong communication skills in working across many departments on behalf of the customer. The Senior Customer Care Representative will be cross trained across multiple busi

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  • Salesforce Administrator

    American Institute for Economic Research - AIER

    Salesforce-AdministratorCRM-AdministrationDatabase-AdministrationUnited Statesremote$60K–$80K USDHimalayas

    Job Title: Salesforce Administrator Reports to: Director of Data & Technology Location: Remote, U.S.-based Employment Status: Full-time, Exempt Position Summary The American Institute for Economic Research educates people on the value of personal freedom, free enterprise, property rights, limited government, and sound money. The Salesforce Administrator manages, troubleshoots, builds out, and maintains AIER’s Salesforce platform to support functions across departments including fundra

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  • Home Navigator Specialist (Remote for IN, IL, WI or FL residents)

    Vantive Health LLC

    Patient-NavigatorCustomer-ServiceHealthcare-Customer-SupportUnited Statesremote$48K–$60K USDHimalayas

    Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration

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  • Customer Service Support Representative - US Remote

    Labcorp

    Customer-ServiceCustomer-Support-SpecialistHealthcare-Customer-ServiceUnited Statesremote$18–$21 USDHimalayas

    Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologi

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  • Otvorena prijava za posao agenta u pozivnom centru (m/ž)

    Transcom

    Customer-Service-Representative-(CSR)Call-Center-AgentCustomer-SupportBosnia and Herzegovina, Croatia, MontenegroremoteHimalayas

    General Information Location Remote Job ID 2928 Job Category Customer Service Representative (CSR) Language Requirement Croatian Description & requirements Description Transcom Worldwide je globalna tvrtka specijalizirana za pružanje korisničke podrške, prodaje i tehničke podrške putem kontaktnih centara i rada od kuće. Prisutan u više od 20 zemalja, Transcom surađuje s vodećim svjetskim brendovima kako bi korisnicima pružio vrhun

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  • Sr. Manager/Director, Customer Success (Midmarket)

    PermitFlow

    Sr.-Manager-Of-Customer-SuccessSenior-Director-Customer-SuccessSenior-Manager-Customer-SuccessUnited Statesremote$150K–$250K USDHimalayas

    PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how . Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country. Despite being a $1.6T indust

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  • Pessoa Assistente de Vendas | Vaga Afirmativa para Pessoas com Deficiência

    Caju

    Assistente-De-VendasCommercial-SupportAtendimento-ao-ClienteBrazilremoteHimalayas

    A Caju é uma empresa brasileira de tecnologia , que busca dar mais sabor à vida profissional, transformando a relação entre empresas e colaboradores por meio de soluções mais inovadoras e seguras como o Cartão Multi Benefícios, Solução em Despesas Corporativas, Premiações e Caju Ciclos. Aqui na Caju , aprendemos sempre , e nos tornamos cada vez melhores em um ambiente colaborativo e divertido! São muito bem-vindas candidaturas de pessoas negras/pretas, mulheres, indígenas, LGBTQIA+, ou

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About Customer Success & Support jobs

Customer success (CS) and support jobs cover the people who keep customers using your product, seeing value, and renewing. The titles span technical support (handling tickets, escalations, debugging), customer success management (proactive account ownership, expansion, renewals), customer education (onboarding, training, documentation), and leadership (CS manager, director, VP CS). Most of the work is conversation. Translating customer problems into terms the product team can act on, and translating product capabilities into terms customers can use.

Postings here come from the same multi-source feed: broad aggregators, federal feeds, remote-only listings, and tech-heavy boards. The full list refreshes once a day. You'll see SaaS (software as a service) customer success roles, B2C (business to consumer) support roles at consumer companies, technical support engineers at developer-tools companies, and onboarding/implementation specialists.

Signed in? The list is re-ranked against your values assessment, so the roles at the top are the ones that line up with what actually matters to you: comp, the kind of customers you'll work with, deal sizes, the tooling, the team. The scoring math is the same for everyone; the weighting is yours.

What does a customer success job pay?

CS pay sits in the middle of the corporate range, lower than sales OTE (on-target earnings) but with steadier cash since the variable piece is smaller (typically 70/30 base/variable, sometimes 80/20). Entry-level support reps run $50-70k. Mid-career CSMs (customer success managers) at SaaS companies run $90-140k OTE. Senior/strategic CSMs at growth-stage and public companies clear $150-220k OTE with the right book of business. CS leadership (director, VP) at well-funded SaaS companies clears $200-350k+. Support engineering (technical CS roles at developer-tools companies) pays closer to engineering rates, often $100-160k base. Healthcare, education, and government customer-support roles pay 30-40% below SaaS rates. The salary filter on this page lets you set a floor on base.

Are customer success jobs hiring remote?

Almost all of them, especially in SaaS. CSM and support engineering roles are among the most remote-friendly jobs in tech because the work is primarily phone, email, video, and documentation. Field CS roles at large enterprise SaaS companies (implementation engineers, sometimes called solution architects) trend hybrid or on-site for major customers, but even those have shifted heavily remote since 2020. Healthcare and government customer support stays mostly on-site. The remote toggle on this page filters to listings tagged remote-only or remote-first. Most CS listings actually do mean fully remote. The field doesn't have the field-sales-style 'remote within your territory' bait-and-switch.

Entry-level vs senior customer success roles

Customer support is one of the most accessible entry points in tech with a reasonable upward path. Tier-1 support roles (resolving inbound tickets, triaging escalations) hire without prior support experience routinely. They want clear writers, patient communicators, and basic technical aptitude. Tier-2 support and CSM roles want some product or industry context and ideally previous customer-facing work. Senior CS roles (senior CSM, strategic CSM, CS team lead, director) are competitive because the field has consolidated as SaaS budgets tightened. There are more candidates than there used to be. Reading level from a listing: book of business (junior CSMs manage 50+ small accounts; senior strategics own 5-10 large ones), ARR (annual recurring revenue) under management, and whether the role mentions cross-functional partnership with sales and product.

How to compare two customer success offers

Two CSM offers can be wildly different jobs depending on whether the company's CS function is set up as a renewal-and-expansion engine (with a quota) or as a pure relationship-management role (no quota, focus on satisfaction and adoption). Quota-bearing CS roles pay more and operate more like sales; non-quota roles pay less but with less month-end pressure. Pin down: average book size, whether you carry quota or just adoption metrics, what the CSM does post-onboarding (your hands-on implementation or a separate team's), and the health of the product itself (a beloved product makes CS easy; a leaky one makes CS impossible). WorkWomp's offer comparison was built for this kind of multi-variable decision. Save both offers, run the 5-minute values assessment so the scoring weights what actually matters to you, drop in your interview notes (how they describe the team, what they said about churn, who you'll report to), and the breakdown shows which offer wins where.

See how WorkWomp compares offers →

Common questions

  • What's the difference between customer support and customer success?

    Support is reactive: customer has a problem, support solves it (or escalates). The team measures CSAT (customer satisfaction), ticket volume, time-to-resolution. Success is proactive: a CSM is assigned to a customer (or a book of customers), keeps them happy and growing, and is measured on renewal and expansion rates. Some companies blend them; smaller orgs often have one person doing both. Senior IC (individual contributor) paths exist in both. Staff support engineer is a real career; strategic CSM is a real career. The cultural difference: support culture is often more technical and incident-driven; success culture is more relational and metrics-driven.

  • Do customer success jobs require a degree?

    Most don't. CS hiring focuses on communication and judgment more than credentials. Plenty of CSMs come up through support, sales, account management, or completely unrelated fields (teaching, hospitality, retail leadership). What hiring managers look for is evidence you can think clearly about a customer's situation, write clearly when explaining things, and stay calm when a customer is angry. A degree helps at companies that filter by credentials in initial screening (enterprise B2B / business-to-business, government-adjacent), but for mid-stage SaaS the work history matters more than the diploma.

  • What metrics actually drive CSM performance reviews?

    Depends on the company's CS model. Quota-bearing CSMs are measured on net revenue retention (NRR), gross revenue retention (GRR), and individual expansion bookings. Non-quota CSMs are measured on health scores (a composite of product usage, sentiment, and risk signals), CSAT and NPS (net promoter score) scores, renewal rates, and time-to-value for new customers. Almost every CS team also tracks logo retention (did we lose the account or not). The trap to avoid in interviews: a CS team that can't articulate what they measure clearly probably hasn't figured out their CS model yet, which means you'll be the one figuring it out for them.

  • Is customer success an entry-level role or a senior career?

    Both. Tier-1 support is genuinely entry-level. Most SaaS companies hire support reps with no prior experience and use the role as a 1-2 year on-ramp into product, sales, or CS proper. Strategic CSM and CS leadership are senior careers with their own depth: book-of-business strategy, account expansion playbooks, renewal forecasting, executive customer relationships. The transition from support to CSM to strategic CSM is well-traveled enough that the path is legible. People who burn out in tier-1 often weren't going to last in any customer-facing role; people who thrive there often build long careers.

  • Is AI replacing customer support jobs?

    Tier-1 support is the most directly exposed of any white-collar job to AI displacement. Companies are routing first-line tickets through AI agents that handle the easy ones, escalating the rest to human reps. The result is fewer entry-level support seats per company than there were two years ago. Senior support engineers and CSMs are largely safe. The work that requires judgment, empathy, technical depth, or relationship trust doesn't compress easily into a chat bot. The honest framing: if your support work is mostly answering the same five questions all day, your job is exposed. If your work is figuring out what a confused customer actually needs and how to walk them to a solution, your job is fine.