Customer Success & Support jobs

132 open customer success & support roles aggregated daily from multiple job boards.

132 matches

Job results

  • Mechanical CAD Expert

    micro1

    Mechanical-CAD-DesignerTechnical-CAD-SpecialistCAD-Specialistremote$40–$80 USDHimalayas

    Role Title: Mechanical CAD Expert Role Type: Contractor Location: Remote micro1 is engaging Mechanical CAD Experts to contribute to a customer project focused on advanced engineering assemblies. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. Scope of Work Analyze multi-part mechanical assemblies provided in native FreeCAD files, ensuring full understan

  • Senior Technical Customer Success Manager

    Kong

    Senior-Technical-Success-ManagerTechnical-Customer-Success-ManagerSenior-Customer-Success-ManagerUnited Statesremote$120K–$160K USDHimalayas

    Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the Role: You will be working at a dynamic and fast paced start-up as a member of the Customer Experience (CX) team. You will be enabling Customers to leverage APIs and microservices to drive thei

  • Commercial Support Student

    Teya

    Commercial-TraineeCommercial-AssistantCommercial-Services-SupportCroatiaremoteHimalayas

    Hello. We’re Teya . Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across

  • Crisis Helpline Responder (New Zealand)

    intellect

    Crisis-Helpline-ResponderCrisis-CounsellorMental-Health-SupportNew ZealandremoteHimalayas

    We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention. About Intellect Intellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental wellbeing. We're a team of psychologists, clinicians, and technologists providing an evidence-based approach to proactively help anyone, no m

  • Administration support for Recruitment Agency Operations (Me)

    Haldren Group

    Staffing-Employment-AgenciesAdministrative-SupportRecruitment-OperationsUnited StatesremoteHimalayas

    This is a remote position. Note: This is a position with Haldren and not with one of its clients. Haldren is seeking a driven Operations Administrator to support our client operations. You will focus on managing our inbound client mailbox, handling correspondence from executives and organizations seeking leadership solutions, and seamlessly coordinating with our team as engagements progress. We're looking for an individual who can leverage consulting or related experience to manage client inter

  • IT System Admin

    The Team Builders

    IT-SupportHospitality-ITIT-InfrastructureUnited Arab EmiratesremoteHimalayas

    An excellent opportunity for IT system admin came up with our client, a hospitality company based in Dubai: What will you do? Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Handle business-critical IT tasks and procedures that provide a commercial advantage in a global marketplace Enable faster and more innovative business processes and implement analytics for meaningful insigh

  • L1 Support Engineer

    5centsCDN

    Technical-SupportIT-SupportHelp-DeskUnited StatesremoteHimalayas

    We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot basic software and hardware problems and escalate unresolved issues for L2 support to appropriate internal teams, e.g., software developers and hardware engineers. Technical Support Engineer responsibilities include service ticket registration, monitoring and analyzing the health status of devices in portals, resolving basic technical issues, configuration

  • Client Success Partner - Enterprise

    360Learning

    Customer-SuccessClient-Success-PartnerCustomer-Success-ManagementFranceremoteHimalayas

    As a Client Success Partner (CSP) within the Enterprise team, you will support our largest clients in their digital training strategy through the 360Learning platform. Your mission is to build a strong relationship with the HR executives (CHRO, Chief Learning Officer & Digital Learning Manager) of our clients to develop the usage, adoption & impact of our solution. Given the complexity of Enterprise clients, you will act as a true facilitator to ensure the renewal of the clients by

  • Remote IT Support Specialist

    Team Car Care LLC / Jiffylube

    IT-Support-SpecialistTechnical-SupportCustomer-ServiceUnited StatesremoteHimalayas

    We are looking for a competent IT Support Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. You should have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the companys

  • Supervisor Customer Service (m/w/d)

    SIXT

    Customer-service-managementTeam-Support-SpecialistService-OperationsGermanyremoteHimalayas

    Bist Du bereit, Dein Organisationstalent auf die Überholspur zu bringen? Als Team Support Specialist (m/w/d) unterstützt Du unser Corporate Business Support Team – mittendrin im Tagesgeschäft und gleichzeitig Teil spannender Projekte. Dein Einsatz sorgt dafür, dass alles rundläuft und die Kommunikation im Team so reibungslos funktioniert wie ein perfekt getunter Motor. DEINE ROLLE BEI SIXT Du bist fachlicher Ansprechpartner für bis zu 25 MitarbeiterInnen und das Bindeglied zwischen dem Te

  • Community Experience Lead

    alx_africa

    Community-ManagementCommunity-ExperienceStakeholder-ManagementremoteHimalayas

    The ALX Community Experience team is a high-performing, impact-driven team that thrives on collaboration and scale. We embrace innovation, test new ideas, and go the extra mile to deliver meaningful results and experiences for our Learners and Alumni. Grounded in data and fueled by solutions, we hold ourselves and each other accountable to exceptionally high standards, enabling us to consistently grow and strengthen the ALX Community across markets. Do you excel in fast-paced environmen

  • Customer Onboarding & Success Manager (m/w/d) 100% Remote möglich

    cinify GmbH

    Customer-OnboardingCustomer-Success-ManagementAccount-ManagementGermanyremoteHimalayas

    Wer wir sind Wir sind cinify – ein ambitioniertes Health-Tech-Startup mit der Mission, den BI-Markt im Gesundheitswesen zu revolutionieren. Unsere Plattform verbindet Daten aus verschiedensten Systemen, automatisiert Workflows und macht entscheidungsrelevante Insights für Kliniken und Praxen transparent. Neben etablierten Strukturen skalieren wir aktuell unser Standardprodukt cinify.CORE und cinifyAI im ambulanten Bereich. Immer mehr Praxen und Praxisverbünde kommen dazu – und genau deshalb ba

  • Support Engineer Tier 2

    Addigy

    Technical-Support-EngineerTier-2-Technical-SupportApple-Device-ManagementUnited StatesremoteHimalayas

    ADDIGY Support Engineer, Tier 2 Role: Support Engineer, Tier 2 Commitment: Full Time Reports To: Director of Customer Support Location: Remote (US) Travel: N/A Tech Stack: G-Suite, Slack, Zoom, Salesforce, Zendesk, Jira, Confluence ABOUT ADDIGY Addigy is a fast-growing SaaS company empowering IT professionals to manage Apple devices at scale. Our platform enables organizations and Managed Service Providers (MSPs) to monitor, secure, and manage macOS, iOS, and iPadOS devices in r

  • Customer Hero 80-100%

    ofinto

    Customer-ServiceCustomer-SupportSachbearbeitungGermanyremote$35K–$45K EURHimalayas

    Bist Du bereit, die Büromöbelbranche zu revolutionieren? 🚀 Wir sind ofinto – ein schnell wachsendes E-Commerce-Unternehmen für hochwertige Büromöbel. Unsere Mission: Der führende Online-Anbieter für ergonomische Bürostühle und höhenverstellbare Tische in der DACH-Region zu werden. Standort : Remote Start : Per sofort oder nach Vereinbarung Pensum: 80-100% Aufgaben Deine Aufgaben: Kundenservice und Beratung: Beratung zu unseren Möbeln, Bearbeitung von Kundenanfragen zur Bestell

  • Coordonnateur(-trice) de soins de Nuit

    Dialogue

    Night-Care-Worker-JobsVirtual-Care-SupportPatient-Services-CoordinatorCanadaremoteHimalayas

    À propos de Dialogue Dialogue est le principal fournisseur de soins virtuels au Canada. En perfectionnant notre Plateforme de santé intégrée, nous offrons des programmes exceptionnels de santé et de bien-être en ligne (soins primaires, santé mentale, TCCi, PAE et bien-être) aux organisations qui souhaitent améliorer le bien-être de leurs employé(e)s et de leurs familles. Lorsqu'il s'agit de notre travail, nous plaçons la barre très haut. Ensemble, nous transformons la santé et aidons d

  • Représentant·e bilingue du soutien à la clientèle – TÉLÉTRAVAIL /

    Lifelancer

    Bilingual-Customer-SupportCall-Center-RepresentativePatient-Support-SpecialistUnited Statesremote$47K–$78K CADHimalayas

    Job Title: Représentant·e bilingue du soutien à la clientèle – TÉLÉTRAVAIL / Job Location: Kirkland, Quebec, Canada Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: Objectif du poste : Dans un environnement de centre d’appels, le ou la représentant·e bilingue du soutien à la clientèle agit comme point de contact central et agent de liaison pour les programmes de soutien aux patients (PSP). La personne répond aux appels et aux communications en

  • Customer Success Manager - Events Services

    Huzzle

    Customer-Success-ManagementAccount-ManagementSaaS-Customer-SuccessBrazilremoteHimalayas

    About Huzzle At Huzzle , we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle . Role Type: Full-time Engagement: Independent Contractor Job Summary As a Cust

  • Customer Support Specialist (Part Time)

    Montu

    Customer-SupportCustomer-ServiceClient-RelationsAustraliaremoteHimalayas

    The Customer Support Specialist’s core role is to be the frontline support for our wholesale pharmacy partners and ensure that every interaction results in an excellent experience for both our current and potential customers. The Customer Support Specialist handles both inbound and outbound communications via phone and email and provides daily team support to ensure the smooth flow of inquiries and complaints within the Commercial and New Business team. Client Relations Engage with customer

  • Client Success Manager

    Enertiv

    Client-Success-ManagementCustomer-Success-ManagerAccount-ManagementUnited Statesremote$85K–$105K USDHimalayas

    About Enertiv Enertiv is a leading proptech SaaS platform that integrates hardware-enabled data collection with AI-powered analytics to transform how commercial real estate portfolios are operated. Our technology enables owners and operators to reduce operating costs, improve sustainability, and deliver enhanced tenant experiences. We’re at a pivotal moment in our growth. To scale effectively, we need stronger operational foundations, clearer accountability, and disciplined execution.

  • Lead Customer Success Representative

    Honeywell International Inc.

    Customer-Success-ManagementCustomer-Success-RepresentativeAccount-ManagementUnited StatesremoteHimalayas

    The Lead Customer Success Representative is an experienced individual contributor responsible for managing a portfolio of customers and driving consistent execution of Customer Success activities across the customer lifecycle. This role focuses on ensuring customer adoption, satisfaction, and retention through proactive engagement and disciplined execution of Customer Success practices. The Lead Customer Success Representative operates with limited supervision, supports complex customer needs,

  • Customer Success Manager, Senior Manager

    Duck Creek Technologies

    Customer-Success-ManagementSaaS-Customer-SuccessAccount-ManagementMoroccoremote$101K–$180K USDHimalayas

    Job Description Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.     WHO WE ARE:    Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our moder

  • Account Specialist II - Lease to Loan Call Center Offshore (Consumer & Community

    JPMorgan Chase & Co.

    Account-ServicesCustomer-SupportLoan-ProcessingPhilippinesremoteHimalayas

    Help customers take the next step with confidence as they move from lease to loan. You will deliver timely, accurate guidance and create a smooth, supportive experience from first question through completion. If you enjoy solving problems, communicating clearly, and working with details that matter, this role offers meaningful daily impact. As an Auto Loan Account Specialist in the auto lending operations team, you will provide frontline support to customers transitioning from an auto lease to

  • Customer (Supplier) Support Associate - German

    Assent

    Customer-ServiceSupplier-SupportCustomer-SupportNetherlandsremote$51K–$58K EURHimalayas

    The Supplier Support Associate will report to the Manager, Supplier Support. The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from non-responsive suppliers in our client’s supply chains. Key Requirements & Responsibilities Communicate with suppliers through a multi channel approach including emails, chats and conference calls to gather compliance information, assist with compliance requests, and confirm quali

  • Installation Specialist- Safe Step Walk-In Tub

    Safe Step Walk-In Tub

    Installation-SpecialistProduction-CoordinatorHome-ImprovementUnited Statesremote$4K–$7K USDHimalayas

    Job Posting: Job Posting Details Safe Step Tubs LLC. is the largest walk—in tub company in North America and the most historically-successful remodeler dedicated to helping people age in place, providing American-manufactured safety products, sold directly in the home, and installed by a vast network of skilled contractors. We pride ourselves on a culture of teamwork and unity, excellence in consumer experiences, and the quality of our products and workmanship. Installation Spe

  • Customer Success Manager - Hong Kong

    Sleek

    Customer-Success-ManagerCustomer-SuccessAccount-ManagementPhilippinesremoteHimalayas

    About Sleek Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a high-growth space. We operate 3 business segments: Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and i

  • Customer Success Specialist Zen Media

    Optimum7

    Customer-SuccessClient-ServicesCustomer-SupportArgentinaremoteHimalayas

    Customer Success Specialist Zen Media Native level English required Location: Remote- Buenos Aires Company: Zen Media Zen Media is the go-to B2B marketing and PR agency helping enterprise software, healthcare technology, professional services, and manufacturing brands achieve measurable growth and industry leadership. By combining strategic content, earned media, and social amplification, we help our clients influence discerning buyers, shorten sales cycles, and drive ROI. Our work has been

  • Customer Success Manager, Thrive For Support Teams

    Thrive Global

    Customer-Success-ManagerCustomer-SuccessAccount-ManagementUnited Statesremote$96K–$118K USDHimalayas

    Thrive is a leading behavior change technology company founded by Arianna Huffington in 2016 with the mission to end the stress and burnout epidemic. Thrive helps individuals and organizations improve well-being, performance and mental resilience with its AI-powered behavior change technology platform. Thrive’s Microsteps – small, science-backed steps to improve health and productivity – have been adopted by employees at more than 125 organizations in over 140 countries, from frontline and call

  • IT Support Specialist II – Philippines

    My IT Crew

    IT-Support-SpecialistTechnical-SupportIT-Support-EngineerPhilippinesremote$10–$12 USDHimalayas

    Ready to Solve, Innovate, and Be the Hero for Our Clients? Join Us at My IT Crew . At My IT Crew , being an engineer isn't about closing tickets, it's about building trust. Since 2016, we've been redefining what it means to deliver IT services, with a focus on empowering people, solving complex problems, and creating a culture where both our clients and team members thrive. Our client satisfaction? A steady 97%. Our toolbox? Always stocked with the latest tech to make your job smoother and

  • Member Services Lead

    Twin Health

    Member-Services-LeadContact-Center-LeadershipCustomer-service-managementUnited Statesremote$72K–$85K USDHimalayas

    Twin Health At Twin Health , we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical c

  • Senior Engineer

    Zuma

    Support-EngineerBackend-EngineerInfrastructure-EngineerUnited StatesremoteHimalayas

    About Zuma Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property manager alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market. Off the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative indiv

  • Bauingenieur*in/ Bautechniker*in mit RIB 4.0 Expertise als Senior Anwendungsbera

    RIB Software

    Senior-Support-EngineerApplication-ConsultantCustomer-Support-SpecialistGermanyremoteHimalayas

    Die RIB-Gruppe ist der weltweit führende Anbieter von Softwarelösungen für die Steuerung von Projekt- und Unternehmensprozessen in der Bau- & Immobilienbranche. Mehr als 60 Jahre Branchenerfahrung befähigen uns, unser Ziel, die Bauindustrie zur nachhaltigsten und digitalisiertesten Branche des 21. Jahrhunderts voranzutreiben, mit unseren Kunden erfolgreich zu erreichen: „Building Better Together“. Die Vision, Bauprojekte durch digitale Arbeitsmethoden effizienter und transparenter zu machen

  • Account Resolution Specialist

    Peak Credit Union

    Account-ResolutionCollectionsCredit-Union-ServicesUnited Statesremote$21–$23 USDHimalayas

    To maintain a strong connection with our members and local communities and better understand their unique needs, we are currently considering applications from candidates residing in Oregon and Washington for all open positions. We appreciate your understanding as we focus our hiring efforts in these specific regions. And, we encourage all qualified candidates from these states to apply, as we look forward to learning more about your unique skills and experience! Job Overview: Our Account Sol

  • Customer Service Supervisor

    U.S. Bank

    Customer-Service-SupervisorTeam-LeadCustomer-Service-ManagerPolandremoteHimalayas

    At U.S. Bank , we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to di

  • Contractor

    Harris

    Application-SupportTechnical-SupportIT-InfrastructureIndiaremoteHimalayas

    At Altera, our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health. With the largest community of clients in healthcare, Altera is able to deliver an integrated platform of clinical, financial, connectivity, and information solutions to facilitate enhanced collaboration and exchange of critical patient information. In this role, the ideal c

  • Sr. Engineer

    Xage Security

    Technical-Customer-SuccessSolutions-EngineeringCybersecurityMalaysiaremoteHimalayas

    The Role & The Candidate Profile Xage is looking for a Technical Customer Success Manager with in-depth knowledge of Industrial Control System, Industrial networking, Identity and Access Management, Privilege Access, and experience of working in large projects. The successful candidate will have a strong background in developing cybersecurity solutions and services, with a focus on ICS environments, network security design, IAM/PAM, and deployment, as well as expertise in cybersecurity stan

  • Staff, Technical Account Manager

    Twilio

    Technical-Account-ManagerTechnical-SupportCustomer-SuccessUnited Statesremote$117K–$146K USDHimalayas

    Who we are At Twilio , we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to

  • Customer Support Representative

    1840 & Company

    Customer-SupportCustomer-ServiceRemote-Customer-SupportPhilippinesremote$3–$4 USDHimalayas

    We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for managing customer inquiries and ensuring timely and effective resolutions through various communication channels. This is a part time employment only. Shift Schedule: EST Key Responsibilities: Respond promptly to customer inquiries via email, messaging platforms, website chat, and social media messages. Manage and resolve customer issues through o

  • Administrative & Operations Support Specialist

    Remote Workmate

    Virtual-AssistantAdministrative-SupportOperations-SupportUnited Statesremote$45K–$55K PHPHimalayas

    This is a remote position. Administrative & Operations Support Specialist (Virtual Assistant) Remote | Philippines | Full-Time Php 45,000 - 55,000/month | 8:00 PM – 5:00 AM PHT (8:00 AM – 5:00 PM ET) | Long-Term Remote Role If you’re a high-performing administrative professional who thrives on operational efficiency, problem-solving, and working with a fast-growing US-based electrical contractor that values proactivity over simple task execution — keep reading. This isn’t a role for a "t

  • Service Contract Customer Support Specialist

    Danaher

    Customer-Support-SpecialistService-Contract-AdministrationContract-ManagementIndiaremoteHimalayas

    Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Life Sciences, one of Danaher ’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher ’s system of continuous improvement, you help turn ideas into impact – innovating at th

  • Customer Service Representative - Express Scripts - Remote

    The Cigna Group

    Customer-ServiceCall-Center-RepresentativeHealthcare-Customer-ServiceUnited Statesremote$18–$19 USDHimalayas

    The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. We seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, and our people make all the difference in our success. RESPONSIBILITIES Answer inbound calls from members, providers,

  • Customer Service Representative

    1840 & Company

    Customer-ServiceCustomer-SupportCall-Center-RepresentativePhilippinesremote$4–$4 USDHimalayas

    Job Title: Customer Service Representative Department: Customer Service Location: Remote Employment Type: Project-Based - Full Time Schedule: Shifting and rotating schedule, possible work on weekends on EST time zone. Salary: USD per hour Job Summary: We are seeking a Customer Service Representative with excellent communication skills, a strong customer service mindset, and the ability to handle inquiries, order processing, and escalations. This role requires critical thinking, proble

  • Technical Support Representative (ServiceTitan)

    1840 & Company

    Technical-SupportHelp-DeskSoftware-supportColombiaremote$10–$12 USDHimalayas

    Overview: We are seeking a Technical Support Representative to provide remote software troubleshooting and support for a company utilizing the ServiceTitan platform. Key Responsibilities: Provide remote technical support to users experiencing software or system-related issues. • Troubleshoot platform errors, configuration problems, and user access issues. • Assist users with system navigation, workflows, and best practices. • Support the onboarding and implementation of new users o

  • Technical Support Representative, Tier 1, Mexico Remote (For Pooling Only)

    Turnitin, LLC

    Technical-SupportTier-1-SupportCustomer-Support-RepresentativeMexicoremoteHimalayas

    You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast-paced, team-oriented environment, and process the ability to manage multip

  • Senior Customer Success Manager

    Beyond

    Customer-SuccessCustomer-Success-ManagementSaaS-Customer-SuccessAustraliaremoteHimalayas

    Beyond powers the business of short-term rentals with a best-in-class Revenue Management System used by thousands of property managers and owners around the world. We’re profitable, growing fast, and building with the latest technologies—including AI—to help our customers unlock more revenue with less effort. Behind our product is a global team of 180+ Beyond ers who bring curiosity, craft, and care to everything we do. We believe people are the most important part of any business, starting wi

  • Client Services Officer (AU) (AO-14134)

    Access Offshoring Philippines, Inc.

    Client-ServicesCorporate-SecretarialAdministrative-ServicesUnited StatesremoteHimalayas

    Job Purpose The Client Services Officer plays a key role in supporting the smooth and efficient operation of the firm. The position acts as an important point of contact for clients while providing administrative, corporate secretarial, and client service support to the broader team. The role is responsible for managing corporate secretarial matters, ASIC-related requirements, shared inboxes, client correspondence, registrations, and general administrative tasks. The successful candidate will de

  • Rebate & Customer Success Coordinator

    My Hero VA

    Customer-Success-CoordinatorRebate-CoordinatorCustomer-ServiceColombiaremote$8–$10 USDHimalayas

    Rebate & Customer Success Coordinator Fully Remote Work From Home Role $8–$10/hr + Performance based commission (JOB ID: CSCAH2026) Role Our client is a HVAC company based in the U.S. looking for a Rebate & Customer Success Coordinator. In this role, you will take ownership of the company's rebate pipeline, reviewing each account to identify eligible rebate opportunities, manage consistent follow up through phone calls, emails, and text messages, collect missing documentatio

  • Technical Support Specialist (f/m/d)

    SprintRay

    Technical-Support-SpecialistDental-Technology3D-Printing-SupportGermanyremoteHimalayas

    Technical Support Specialist (f/m/d) Location : Spain or Portugal (Remote / HQ in Weiterstad / Germany) About the Role SprintRay Europe GmbH is a fast-growing, innovation-driven company operating across the EMEA region (Europe, Middle East, and Africa). We specialize in high-quality 3D printing solutions for the dental industry and are expanding rapidly. At SprintRay , we foster close collaboration where innovative people develop creative solutions to challenges. Our open company

  • Support Agent (freelance)

    Social Discovery Ventures

    Customer-SupportTechnical-SupportSupport-AgentArgentina, Brazil, ChileremoteHimalayas

    Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. SDG invests in social discovery and IT startups around the world directly or via VC fu

  • JP - カスタマーサクセス担当

    AIRS Medical

    Customer-SuccessMedical-DevicesTechnical-SupportJapanremote$5000K–$8000K JPYHimalayas

    ■ AIRS Medical について AIRS Medical は、ソウル大学の医学・工学のエキスパートたちによって設立されたグローバルスタートアップです。 私たちは「MRI × AI」という非常に難易度の高い領域に対し、世界で最も優れた解決策を提示できる集団であることを自負しています。 その技術力は、Facebook(現Meta社)とニューヨーク大学が共催した「fastMRI Challenge」での連続優勝といった実績に裏打ちされています。 私たちの使命は、放射線医学の領域を革新し続けることで、「予防医療」へのアクセシビリティを劇的に高めることです。 MRI検査をより身近なものへと進化させ、病気の早期発見と予防が中心となる新しい医療モデルを世界中で実現していきます。 ■主力製品:SwiftMR 当社の主力製品である「SwiftMR」は、AIディープラーニングモデルを用いたベンダーニュートラルのMRI画像再構成ソリューションです。 課題の解決: 従来のMRI検査の課題であった「長い検査時間」と「高コスト」を解消し、より効率的で費用対効果の高い検査を実現します。

  • GoHighLevel Specialist (GHL) - (JOB ID: GHLSSS2025)

    My Hero VA

    GoHighLevel-SpecialistCustomer-Support-SpecialistSaaS-SupportBrazilremote$1K–$2K USDHimalayas

    This position is open to all candidates in LATAM Full Time 40 hr/week role | $1200 to $1500 per month | PST Hours Role Our client is looking for a GoHighLevel Specialist to support sub account owners, answer questions, guide customers on calls, and keep users satisfied. You must be an expert in GHL, comfortable on camera, and able to communicate clearly with students. Goals and KPIs Communicate effectively with sub account owners Reduce complaints and maintain low churn Deliver t

About Customer Success & Support jobs

Customer success (CS) and support jobs cover the people who keep customers using your product, seeing value, and renewing. The titles span technical support (handling tickets, escalations, debugging), customer success management (proactive account ownership, expansion, renewals), customer education (onboarding, training, documentation), and leadership (CS manager, director, VP CS). Most of the work is conversation. Translating customer problems into terms the product team can act on, and translating product capabilities into terms customers can use.

Postings here come from the same multi-source feed: broad aggregators, federal feeds, remote-only listings, and tech-heavy boards. The full list refreshes once a day. You'll see SaaS (software as a service) customer success roles, B2C (business to consumer) support roles at consumer companies, technical support engineers at developer-tools companies, and onboarding/implementation specialists.

Signed in? The list is re-ranked against your values assessment, so the roles at the top are the ones that line up with what actually matters to you: comp, the kind of customers you'll work with, deal sizes, the tooling, the team. The scoring math is the same for everyone; the weighting is yours.

What does a customer success job pay?

CS pay sits in the middle of the corporate range, lower than sales OTE (on-target earnings) but with steadier cash since the variable piece is smaller (typically 70/30 base/variable, sometimes 80/20). Entry-level support reps run $50-70k. Mid-career CSMs (customer success managers) at SaaS companies run $90-140k OTE. Senior/strategic CSMs at growth-stage and public companies clear $150-220k OTE with the right book of business. CS leadership (director, VP) at well-funded SaaS companies clears $200-350k+. Support engineering (technical CS roles at developer-tools companies) pays closer to engineering rates, often $100-160k base. Healthcare, education, and government customer-support roles pay 30-40% below SaaS rates. The salary filter on this page lets you set a floor on base.

Are customer success jobs hiring remote?

Almost all of them, especially in SaaS. CSM and support engineering roles are among the most remote-friendly jobs in tech because the work is primarily phone, email, video, and documentation. Field CS roles at large enterprise SaaS companies (implementation engineers, sometimes called solution architects) trend hybrid or on-site for major customers, but even those have shifted heavily remote since 2020. Healthcare and government customer support stays mostly on-site. The remote toggle on this page filters to listings tagged remote-only or remote-first. Most CS listings actually do mean fully remote. The field doesn't have the field-sales-style 'remote within your territory' bait-and-switch.

Entry-level vs senior customer success roles

Customer support is one of the most accessible entry points in tech with a reasonable upward path. Tier-1 support roles (resolving inbound tickets, triaging escalations) hire without prior support experience routinely. They want clear writers, patient communicators, and basic technical aptitude. Tier-2 support and CSM roles want some product or industry context and ideally previous customer-facing work. Senior CS roles (senior CSM, strategic CSM, CS team lead, director) are competitive because the field has consolidated as SaaS budgets tightened. There are more candidates than there used to be. Reading level from a listing: book of business (junior CSMs manage 50+ small accounts; senior strategics own 5-10 large ones), ARR (annual recurring revenue) under management, and whether the role mentions cross-functional partnership with sales and product.

How to compare two customer success offers

Two CSM offers can be wildly different jobs depending on whether the company's CS function is set up as a renewal-and-expansion engine (with a quota) or as a pure relationship-management role (no quota, focus on satisfaction and adoption). Quota-bearing CS roles pay more and operate more like sales; non-quota roles pay less but with less month-end pressure. Pin down: average book size, whether you carry quota or just adoption metrics, what the CSM does post-onboarding (your hands-on implementation or a separate team's), and the health of the product itself (a beloved product makes CS easy; a leaky one makes CS impossible). WorkWomp's offer comparison was built for this kind of multi-variable decision. Save both offers, run the 5-minute values assessment so the scoring weights what actually matters to you, drop in your interview notes (how they describe the team, what they said about churn, who you'll report to), and the breakdown shows which offer wins where.

See how WorkWomp compares offers

Weighing more than one customer success & support role?

These guides cover the part that comes after the search: deciding which role actually suits you. No signup is required to read them.

Common questions

  • What's the difference between customer support and customer success?

    Support is reactive: customer has a problem, support solves it (or escalates). The team measures CSAT (customer satisfaction), ticket volume, time-to-resolution. Success is proactive: a CSM is assigned to a customer (or a book of customers), keeps them happy and growing, and is measured on renewal and expansion rates. Some companies blend them; smaller orgs often have one person doing both. Senior IC (individual contributor) paths exist in both. Staff support engineer is a real career; strategic CSM is a real career. The cultural difference: support culture is often more technical and incident-driven; success culture is more relational and metrics-driven.

  • Do customer success jobs require a degree?

    Most don't. CS hiring focuses on communication and judgment more than credentials. Plenty of CSMs come up through support, sales, account management, or completely unrelated fields (teaching, hospitality, retail leadership). What hiring managers look for is evidence you can think clearly about a customer's situation, write clearly when explaining things, and stay calm when a customer is angry. A degree helps at companies that filter by credentials in initial screening (enterprise B2B / business-to-business, government-adjacent), but for mid-stage SaaS the work history matters more than the diploma.

  • What metrics actually drive CSM performance reviews?

    Depends on the company's CS model. Quota-bearing CSMs are measured on net revenue retention (NRR), gross revenue retention (GRR), and individual expansion bookings. Non-quota CSMs are measured on health scores (a composite of product usage, sentiment, and risk signals), CSAT and NPS (net promoter score) scores, renewal rates, and time-to-value for new customers. Almost every CS team also tracks logo retention (did we lose the account or not). The trap to avoid in interviews: a CS team that can't articulate what they measure clearly probably hasn't figured out their CS model yet, which means you'll be the one figuring it out for them.

  • Is customer success an entry-level role or a senior career?

    Both. Tier-1 support is genuinely entry-level. Most SaaS companies hire support reps with no prior experience and use the role as a 1-2 year on-ramp into product, sales, or CS proper. Strategic CSM and CS leadership are senior careers with their own depth: book-of-business strategy, account expansion playbooks, renewal forecasting, executive customer relationships. The transition from support to CSM to strategic CSM is well-traveled enough that the path is legible. People who burn out in tier-1 often weren't going to last in any customer-facing role; people who thrive there often build long careers.

  • Is AI replacing customer support jobs?

    Tier-1 support is the most directly exposed of any white-collar job to AI displacement. Companies are routing first-line tickets through AI agents that handle the easy ones, escalating the rest to human reps. The result is fewer entry-level support seats per company than there were two years ago. Senior support engineers and CSMs are largely safe. The work that requires judgment, empathy, technical depth, or relationship trust doesn't compress easily into a chat bot. The honest framing: if your support work is mostly answering the same five questions all day, your job is exposed. If your work is figuring out what a confused customer actually needs and how to walk them to a solution, your job is fine.