Customer Success & Support jobs

125 open customer success & support roles aggregated daily from multiple job boards.

125 matches

Job results

  • Advisor Assistant

    Corebridge Financial

    Administrative-SupportExecutive-AssistantVirtual-AssistantMoldovaremote$23–$23 USDHimalayas

    Who We Are At Corebridge Financial , we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life: We are stronger as one: We collaborate across the enterprise, scale what works and actdecisively for our customers and partne

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  • Transition Specialist (LVN/LPN)

    Centene Corporation

    Transition-SpecialistCare-CoordinationLVN-LPNCanadaremote$27–$49 USDHimalayas

    Position Purpose: Provides support with identifying, overseeing, and managing the coordination of transition of members in the community. Works with leadership to ensure the timely and safe transition of members in the community from various levels of health care services including coordinating care plans with community care coordinators, educating transition enrollees about services, requirements, limitations, and/or exclusions of services as a result of the transition. May perform and/or assi

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  • Customer Success Executive, Health Plans

    Carrot Fertility

    Customer-Success-ExecutiveHealth-Plan-Account-ManagementHealthcare-BenefitsUnited Statesremote$108K–$130K USDHimalayas

    About Carrot: Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost

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  • Customer Experience Specialist II

    ATCC

    Customer-Experience-SpecialistCustomer-ServiceOrder-ProcessingUnited Statesremote$50K–$60K USDHimalayas

    Overview Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, ATCC is hiring a Customer Experience Specialist II. This remote position based in Manassas, VA provides comprehensive support for global distribution inquiries and customer interactions across phone, email, chat, and web channels. The role supports customers worldwide by processing orders, resolving inquiries, coordinating international shipm

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  • Customer Success Advocate

    1-800 Contacts

    Customer-SuccessInbound-Sales-And-ServiceCall-Center-RepresentativeUnited Statesremote$15–$21 USDHimalayas

    Why you want this job At 1-800 Contacts , we believe that ordering and obtaining contact lenses should be simple and affordable. We do this by empowering our people to solve problems without having to ask permission… and the proof is in the pudding when you consider our customer satisfaction scores and employee engagement numbers. Our rockstar agents have a reputation for going above and beyond to WOW our customers. This is NOT just another call center job… apply today to become a part of our

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  • Family Engagement Specialist

    Stride, Inc.

    Family-Engagement-SpecialistCustomer-SupportStudent-ServicesUnited StatesremoteHimalayas

    Job Description Residency Requirements: Must reside in North Carolina The Family Engagement Specialist provides exceptional customer service and onboarding support to students and families enrolled in K12-powered school in Arizona. This role combines technical assistance, relationship building, and proactive engagement to ensure families and students have what they need to successfully navigate online learning. The Family Engagement Specialist serves as a trusted resource for new fam

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  • Associate - Customer Service - Work At Home

    Sutherland

    Customer-ServiceCustomer-SupportCall-Center-RepresentativeJapanremoteHimalayas

    Consultants in this role get to: Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend solutions. Place follow-up calls to customers to ensure their needs are met in an efficient manner. Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions. Teamwork: Interact with client departm

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  • Technical Services Engineer

    CME

    Technical-Services-EngineerIT-SupportTechnical-SupportUnited StatesremoteHimalayas

    This is a remote position. The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously improve support processes. Responsibilities Project coordination and task ownership while serving as the primary point of contact for customer communication and issue

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  • Lighthouse Architect

    Omnissa

    Solutions-ArchitectEnterprise-ArchitectureCustomer-Success-ArchitectureGeorgiaremote$159K–$332K USDHimalayas

    Job Description: We are Omnissa !   Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management,Virtual Appsand Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace thatadaptsto how people work. Our platform boosts employee engagement whileoptimizingIT operations, security, and cost.Guided by our

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  • Reliance Care Officer

    Reliance Health

    Customer-ServiceCustomer-SupportCustomer-SuccessNigeriaremoteHimalayas

    Reliance Health ’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more effic

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  • Customer Service Representative - Temporary

    Sutherland

    Customer-ServiceTelecommunicationsCall-Center-RepresentativeUnited StatesremoteHimalayas

    Temporary position- 6 month contract In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered. We will provide all equipment, but to be successful when working f

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  • Chief of Staff

    WeVote

    Chief-of-StaffExecutive-ManagementStrategic-PlanningUnited StatesremoteHimalayas

    * Fraud and phishing warning * Please apply directly via our volunteering portal/ATS at Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you Volunteer Role: Chief of Staff Location: Remote within the US, One Co-Executive Director works in Oakland, CA About Us WeVote is a nonpartisan get-out-the-vote nonprofit startup and a celebrated Fast Forward nonprofit technology

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  • Customer Success Enablement Manager

    OneImaging

    Customer-Success-EnablementCustomer-Success-OperationsProcess-ManagementUnited Statesremote$90K–$110K USDHimalayas

    Radiology is the second most used healthcare service, used by over 51% of the workforce annually. Despite the critical role of radiology in healthcare, the process for undergoing a medical imaging exam has remained unchanged for decades. OneImaging is solving this with a concierge approach and a premium-quality radiology network of over 5,000 vetted providers across 48 states, which also reduces imaging costs by 60-80%. Our solution helps patients and families access essential radiology servic

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  • Customer Success Manager

    Arcadia

    Customer-SuccessCustomer-Success-ManagementAccount-ManagementUnited Statesremote$70K–$112K USDHimalayas

    Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs. We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there. For more information, visit . Why This Role

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  • Paralegal with a passion for customer service (LegalTech)

    Codekeeper

    Customer-SuccessParalegalLegal-TechArgentinaremote$10K–$100K USDHimalayas

    Paralegal with a passion for customer service (LegalTech) As a LegalTech company, we operate at the intersection of legal drafting and review, customer communication, and technical support. This is a dynamic, multifaceted role where legal expertise meets technology and client engagement. We are looking for a talented Paralegal who is passionate about customer service, detail-oriented, and confident working in a fast-paced SaaS environment. If you excel in combining legal precision with problem

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  • Senior Customer Support Specialist

    Olo

    Customer-Support-SpecialistTechnical-SupportCustomer-ExperienceUnited KingdomremoteHimalayas

    Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. Your new role As a Sr. Customer Support Specialist reporting directly to a Mana

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  • Technical Solutions Engineer

    Arista Networks

    Technical-Solutions-EngineerNetwork-EngineerTechnical-SupportIrelandremoteHimalayas

    Who You'll Work With Going far beyond the standard call center or tiered support position, the Technical Solutions Engineer at Arista Networks is a top level engineer, equivalent to a Tier 3 or Escalation Engineer in most support organizations. The TSE works in a non-silo environment, supporting all of Arista’s products and the many network protocols and features covered by EOS. He or she will work directly with both the customer and (when needed) the software and hardware development team

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  • Field Support Engineer

    Allye Energy

    Field-SupportEmbedded-SystemsTechnical-SupportUnited KingdomremoteHimalayas

    As Technical Support Engineer, you lead our delivery engineering function. Every hour of uptime you maintain is clean energy flowing. You'll develop fixes for field problems (actual code changes, not just reports), build diagnostic tools, and feed intelligence back to software development. This is a critical hire. Be the guardian of our deployed battery energy storage systems - maintaining >98% uptime, providing exceptional customer support, and closing the feedback loop to product developmen

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  • Claims Representative

    Porch Group

    Claims-RepresentativeCustomer-ServiceInsurance-ClaimsIndiaremote$600K–$840K INRHimalayas

    Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole h

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  • EU Aftermarket Support & Compliance Specialist (Medical Devices)

    Avomind

    Customer-SupportTechnical-SupportMedical-Device-SupportPolandremoteHimalayas

    About the Client Our client is a global medical technology company founded in 2011 and headquartered in Hangzhou, China. It is a pioneer in diabetes management and care, focused on developing and delivering innovative, user-friendly medical devices and solutions that help people living with diabetes lead healthier and more independent lives. Their comprehensive portfolio includes advanced products such as patch insulin pump systems, continuous glucose monitoring (CGM) systems, blood glucose mo

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  • Customer Success Officer (Montenegro)

    Libertex Group

    Customer-SuccessCustomer-ServiceOperationsMontenegro, SerbiaremoteHimalayas

    Libertex Group Overview Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends. The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Offic

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  • Call Center Advocate

    1-800 Contacts

    Call-Center-RepresentativeCustomer-ServiceCustomer-SupportUnited Statesremote$12–$15 USDHimalayas

    Join our rockstar team at 1-800 Contacts ! Are you ready to make a difference in an industry that’s all about empowering people to see clearly? At SeekWell (parent company of 1-800 Contacts , The Framery and Luna), we’re always on the lookout for passionate, innovative individuals who thrive helping others and want to be part of a company that truly puts the customer first. We are currently not hiring but are continuously accepting resumes for our Customer Department. If you think you’re

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  • Analista de ERP Junior

    Techne

    ERP-SupportERP-AnalystEdtechBrazilremoteHimalayas

    Transforme a Gestão Educacional com a Techne ! O Lyceum é o Sistema de Gestão Educacional líder no mercado brasileiro. "Somos apaixonados pela inovação e promovemos a conexão entre os times para que juntos possamos trabalhar com maior sinergia. Nosso compromisso é gerar valor aos nossos clientes e criar experiências, para que as pessoas possam tornar as rotinas mais simples e fluidas com a utilização das nossas soluções e serviços." Confirme sua participação no processo se inscrevendo no li

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  • Contract Writing System Functional Service Desk Agent - Clearance Required

    Logistics Management Institute

    Service-Desk-AgentFederal-IT-SupportArmy-Contracting-Enterprise-SupportUnited Statesremote$90K–$141K USDHimalayas

    Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agilit

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  • Asset Registration Technician (ART), Field Services

    ServiceLink

    Customer-Service-SupportAsset-RegistrationProperty-ManagementUnited StatesremoteHimalayas

    Overview Are you someone who has customer service skills and can multitask? Are you a well-spoken individual with polished written communication skills? Are you able to interact with multiple levels of personnel including mortgage bankers, local municipalities and vendors? ServiceLink , one of the top providers in the mortgage services industry, seeks someone with your skills and talents. Now is the time to join our team and become a part of something big. Applicants must be currently aut

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  • Customer Experience Representative I (CX Rep I)

    Blue Stream Fiber

    Customer-Experience-RepresentativeCustomer-ServiceCall-Center-RepresentativeUnited StatesremoteHimalayas

    The Customer Experience Representative I (CX Rep I) is responsible for delivering first-level customer support. This position is the initial point of contact for the most common inquiries, focusing on basic account management and Tier I technical troubleshooting. The CX Rep I is expected to resolve all straightforward matters promptly and accurately, ensuring a positive customer experience, while escalating more complex account or technical queries to senior representatives or supervisors. Key

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  • Product Success Partner U4F Coda

    Unit4

    Customer-SuccessERP-ConsultingFinancial-ManagementSpainremote$61K–$66K EURHimalayas

    Product Success Partner (U4 Financials) At Unit4 , our Product Success Partners (PSPs) bring deep product expertise into the customer journey, helping customers unlock more value from their Unit4 Financials solutions through Success4U. Working alongside Customer Success Managers, PSPs turn product capability into measurable business outcomes by driving adoption, optimisation, and value realisation across finance processes. What you'll do Partner with Customer Success Managers (CSMs) to s

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  • WFH Family Vacation & Theme Park Coordinator

    ExploreMore with Fran

    TourismEntertainmentCustomer-ServiceUnited StatesremoteHimalayas

    We are seeking a detail-oriented and customer-focused Family Vacation & Theme Park Coordinator to join our remote team. In this role, you will assist clients in planning family-friendly vacations, including theme park trips, resort stays, and customized travel experiences. You’ll research destinations, prepare quotes, and coordinate itineraries to ensure each trip is well-organized and tailored to the needs of families. This position is ideal for someone who enjoys planning, organization, an

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  • Klantenservice Medewerker Aansprakelijkheidsverzekeringen

    Klant Contact Diensten

    KlantenserviceVersicherungenAansprakelijkheidsverzekeringenNetherlandsremote$17–$17 EURHimalayas

    *Dutch speaking* Wil jij jouw ervaring in klantcontact inzetten voor dossiers waarin niet altijd direct duidelijk is wie er aansprakelijk is? Als Klantenservice Medewerker Aansprakelijkheidsverzekeringen bij KCD behandel je uiteenlopende en soms complexe situaties. Je onderzoekt wat er precies is gebeurd, duikt in polisvoorwaarden en wet- en regelgeving en maakt vervolgens zelfstandig een goed onderbouwde beslissing. Geen standaard antwoorden, maar dossiers waarin jouw beoordelingsvermogen en

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  • Customer Success Consultant

    Granicus

    Customer-SuccessCustomer-Success-ManagerSaaS-Customer-SuccessUnited Statesremote$61K–$73K USDHimalayas

    The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has be

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  • Work From Home Customer Service Representative

    Rooted Talent Solutions

    Customer-ServiceWork-From-HomeEntry-Level-Customer-ServiceUnited StatesremoteHimalayas

    Flexible Remote Customer-Service Opportunities Looking for a way to use your customer-service skills from home? Rooted Talent Solutions is growing its network of remote customer-service representatives and is looking for motivated people who are ready to get started. If you enjoy helping people, solving problems, and working with technology, we’d like to hear from you. What You Can Expect Depending on the opportunity available to you, you may: Provide customer support from home

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  • Tutor:in Statistik (m/w/d)

    Noack Statistik GmbH

    Statistics-TutorStatistical-AnalysisAcademic-SupportGermanyremote$25–$25 EURHimalayas

    Werkstudent:in Statistik (m/w/d) 25 € / Stunde · 20 Stunden / Woche · Möglicher Übergang in Festanstellung nach Studienabschluss · Kleines Team, große Verantwortung Worum es geht Wir begleiten Mediziner:innen durch ihre Promotion — von Methodik über Auswertung bis zur fertigen Dissertation. Unsere Klient:innen sind keine Studenten, sondern erwachsene Profis, die liefern müssen. Als Werkstudent:in arbeitest du direkt an realen Mandaten mit: Du übernimmst statistische Auswertungen, unterstüt

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  • Remote Customer Experience Center Specialist

    Group 1 Automotive

    Customer-Service-SupportCall-Center-RepresentativeCustomer-ExperienceUnited Statesremote$15–$15 USDHimalayas

    About Us Group 1 Automotive , Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and op

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  • Virtual Customer Service for a Beverage Company in Austalia (Home Based Part Tim

    Virtual Coworker

    Customer-ServiceE-Commerce-OperationsOrder-ProcessingAustraliaremoteHimalayas

    Triage and manage the Gmail inbox each morning • Respond to customer enquiries in a casual, friendly and helpful tone • Manage Shopify customer service enquiries • Process approximately 20 draft orders per day • Process orders and generate invoices through Xero • Confirm order details and ETAs with customers • Lodge orders with the 3PL warehouse and obtain tracking information • Update tracking in Shopify and fulfil orders • Follow up on delivery or order issues • Send personalised customer than

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  • Learning Solution Support Assistant

    Phillips Consulting

    IT-SupportLearning-Technology-SupportSystems-AdministratorNigeriaremoteHimalayas

    We are seeking a proactive and technically skilled Learning Solution Support Assistant to join our team. In this role, the successful candidate will provide technical support for the organisation's learning platforms, systems, and digital training tools. The role involves maintaining system functionality, supporting users, and ensuring that learning technologies operate efficiently to support training delivery and organisational development initiatives. The successful candidate will work closel

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  • Bilingual Customer Service Representative | Mexico WFH

    Resolv.Global

    Customer-ServiceBilingual-Customer-ServiceHealthcare-Customer-ServiceMexicoremote$6–$6 USDHimalayas

    Description Are you a bilingual English/Spanish customer service professional with strong communication skills and experience supporting customers by phone? We are hiring Customer Service Representatives to work from home in Mexico for a growing healthcare-related customer service program. This is an excellent opportunity for experienced contact center professionals who are comfortable handling inbound calls, answering member questions, working toward performance goals, and delivering a p

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  • Customer Service Specialist - Remote Work From Home

    Healthesystems

    Customer-ServicePharmacy-Benefit-ManagementHealthcare-Customer-ServiceUnited Statesremote$19–$19 USDHimalayas

    Healthesystems offers workplace flexibility with our Work-From-Home model, and a competitive compensation and benefits package including healthcare coverage, PTO, paid holidays, 401(k), company-provided life insurance/disability coverage, wellness options, and more. States preferred: AL, AZ, FL, GA, ID, IN, MD, MS, MO, NC, OH, OK, PA, SC, TN, TX, UT, VA (we are unable to hire in every state) HOURS: During training: 10:30am-7:15pm, Eastern Time, M-F. After training, regular shifts ran

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  • Technical Support Specialist

    1840 & Company

    Technical-SupportCustomer-SupportSaaS-SupportMoroccoremote$8–$8 USDHimalayas

    Who We Are: Backed by Battery Ventures, Canaan Partners & ITOCHU, Our Client is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work. With a CEO recently named a “Woman to Watch in 2020” by Luxury Daily, and a CTO from Google, Our Client is attracting top talent to drive market dominance. We have 140 employees in 10 global offices, including NYC, Philadelphia, LA, M

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  • Customer Success Manager

    Ping Identity

    Customer-SuccessCustomer-Success-ManagementAccount-ManagementUnited KingdomremoteHimalayas

    About Ping Identity : At Ping Identity , we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without

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  • Client Service Representative

    1840 & Company

    Customer-ServiceClient-ServicesSalesArgentinaremote$8–$8 USDHimalayas

    We are looking for a motivated and driven Client Service Representative to join our team in LATAM . As a successful candidate, you’ll possess excellent communication skills, as well as the ability to work independently and prioritize multiple tasks. You’ll be a self-starter who is comfortable working in a results-oriented environment and can consistently meet and exceed sales targets. Working Hours: 11:00 AM – 8:00 PM EST or 9:00 AM – 6:00 PM EST Responsibilities: Promoting and sel

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  • Customer Support Operations Lead

    OurRitual

    Support-Operations-LeadCustomer-Support-Operations-ManagerCustomer-Support-Operations-LeadershipIsraelremoteHimalayas

    About OurRitual OurRitual is a fast-growing relationship support platform helping couples and individuals build better communication, connection, and everyday habits together. Our hybrid model pairs members with a real relationship Expert alongside in-app pathways, exercises, and AI support, so growth continues between sessions, not just during them. We're a tech-first company reimagining what ongoing relationship care looks like, and support is a real part of that experience, not an after

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  • Agent tehničke podrške u oblasti rešenja za sluh (nemački jezik)

    Transcom

    Customer-ServiceTechnical-Support-AgentGerman-Language-SupportGermanyremoteHimalayas

    General Information Location Work at Home Job ID 13396 Job Category Customer Service Representative (CSR) Language Requirement German Description & requirements Description Naš tim za podršku je sačinjen od motivisanih, empatičnih ljudi koji vole da komuniciraju i pomognu onima kojima je pomoć potrebna.Tu smo da zakažemo testiranje sluha za sve korisnike koji zatraže termin, tako da je ovo sjajna prilika za one koji vole da komuniciraju

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  • Technical Support Analyst (PT)

    Hummingbot.io

    Technical-SupportCustomer-SupportIT-SupportPhilippinesremoteHimalayas

    Do you want to be part of the future of Decentralised Finance? Do you like being accountable in bringing high quality technical solutions to community and customer concerns? Then this opportunity might be for you! We are seeking experienced Technical Support Analysts, and specialists, true technologist that will complement our team of diverse and talented technical support crew. You will get to explore emerging technologies in the high-demand Crypto/Blockchain industry and influence our ways o

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  • Client Service Representative

    1840 & Company

    Customer-ServiceSalesAccount-ManagementMexicoremote$8–$8 USDHimalayas

    We are looking for a motivated and driven Client Service Representative to join our team in LATAM . As a successful candidate, you’ll possess excellent communication skills, as well as the ability to work independently and prioritize multiple tasks. You’ll be a self-starter who is comfortable working in a results-oriented environment and can consistently meet and exceed sales targets. Working Hours: 11:00 AM – 8:00 PM EST or 9:00 AM – 6:00 PM EST Responsibilities: Promoting and sel

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  • Sr. Technical Program Manager, Amazon Customer Service

    Amazon.com Services LLC

    Seattle, WAJooble

    We are hiring a Senior Technical Program Manager within the Associate Experience (AE) organization to drive the delivery and execution of CSALT (Customer Service Abstraction Layer Technologies) — Amazon Customer Service‘s standardized GraphQL data platform that provides... 

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  • [FINTECH] Mandarin Junior Operations Support Associate - REMOTE

    BTSE

    Operations-SupportCustomer-Service-OperationsKYC-AML-OperationsMalaysiaremoteHimalayas

    About BTSE : BTSE Group is a global leader in fintech and blockchain technology, anchored by three core business pillars: Exchange, Payments, and Infrastructure Development. Serving over 100 corporate clients worldwide, we provide white-label exchange and payment solutions. Our offerings encompass everything from exchange infrastructure hosting and development to custody, wallets, payments, blockchain integration, trading, and more. We are looking for talented professionals in marketing,

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  • Case Worker

    AmerisourceBergen

    Case-ManagementCustomer-ServicePatient-ServicesCanadaremote$42K–$64K CADHimalayas

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is in support of Cencora's patient and

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  • Work From Home - Client Services Associate

    Global Elite Empire Consultants

    Client-ServicesCustomer-ServiceClient-RelationsUnited StatesremoteHimalayas

    Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Perks Include: 1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you. 2. Supportive Environment: Join a nur

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  • Transportation Security Officer

    Transportation Security Administration

    Compliance Inspection And SupportAspen, Colorado$58K–$71K USDUSAJobs

    To qualify for the SV-D pay band (equivalent to the GS-5/6), you must meet one of the qualification requirements (A OR B) outlined below: A. Experience: At least one year of full-time work experience in the security Industry, aviation screening, or as an X-ray technician. OR B. Education: Have a high school diploma, General Educational Development (GED), High School Equivalency Test (HiSET), or Test Assessing Secondary Completion (TASC) high school equivalency certificate. Credit for experience

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  • Key Relationships Officer (Onsite, Nashville)

    charity: water

    FundraisingMajor-Gift-FundraisingDonor-RelationsUnited Statesremote$86K–$92K USDHimalayas

    Main areas of focus: Fundraising, Donor Relations & Experience, Mentorship, Team Support Location : Remote — must be based in the Southeastern United States Eligibility: At this time, we are only considering candidates who are eligible to work in the United States without the need of company sponsorship now or in the future. JOB HIGHLIGHT You’ll cultivate, solicit, and steward relationships with prospects and existing donors for both Water Projects and Operations, and contribute

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About Customer Success & Support jobs

Customer success (CS) and support jobs cover the people who keep customers using your product, seeing value, and renewing. The titles span technical support (handling tickets, escalations, debugging), customer success management (proactive account ownership, expansion, renewals), customer education (onboarding, training, documentation), and leadership (CS manager, director, VP CS). Most of the work is conversation. Translating customer problems into terms the product team can act on, and translating product capabilities into terms customers can use.

Postings here come from the same multi-source feed: broad aggregators, federal feeds, remote-only listings, and tech-heavy boards. The full list refreshes once a day. You'll see SaaS (software as a service) customer success roles, B2C (business to consumer) support roles at consumer companies, technical support engineers at developer-tools companies, and onboarding/implementation specialists.

Signed in? The list is re-ranked against your values assessment, so the roles at the top are the ones that line up with what actually matters to you: comp, the kind of customers you'll work with, deal sizes, the tooling, the team. The scoring math is the same for everyone; the weighting is yours.

What does a customer success job pay?

CS pay sits in the middle of the corporate range, lower than sales OTE (on-target earnings) but with steadier cash since the variable piece is smaller (typically 70/30 base/variable, sometimes 80/20). Entry-level support reps run $50-70k. Mid-career CSMs (customer success managers) at SaaS companies run $90-140k OTE. Senior/strategic CSMs at growth-stage and public companies clear $150-220k OTE with the right book of business. CS leadership (director, VP) at well-funded SaaS companies clears $200-350k+. Support engineering (technical CS roles at developer-tools companies) pays closer to engineering rates, often $100-160k base. Healthcare, education, and government customer-support roles pay 30-40% below SaaS rates. The salary filter on this page lets you set a floor on base.

Are customer success jobs hiring remote?

Almost all of them, especially in SaaS. CSM and support engineering roles are among the most remote-friendly jobs in tech because the work is primarily phone, email, video, and documentation. Field CS roles at large enterprise SaaS companies (implementation engineers, sometimes called solution architects) trend hybrid or on-site for major customers, but even those have shifted heavily remote since 2020. Healthcare and government customer support stays mostly on-site. The remote toggle on this page filters to listings tagged remote-only or remote-first. Most CS listings actually do mean fully remote. The field doesn't have the field-sales-style 'remote within your territory' bait-and-switch.

Entry-level vs senior customer success roles

Customer support is one of the most accessible entry points in tech with a reasonable upward path. Tier-1 support roles (resolving inbound tickets, triaging escalations) hire without prior support experience routinely. They want clear writers, patient communicators, and basic technical aptitude. Tier-2 support and CSM roles want some product or industry context and ideally previous customer-facing work. Senior CS roles (senior CSM, strategic CSM, CS team lead, director) are competitive because the field has consolidated as SaaS budgets tightened. There are more candidates than there used to be. Reading level from a listing: book of business (junior CSMs manage 50+ small accounts; senior strategics own 5-10 large ones), ARR (annual recurring revenue) under management, and whether the role mentions cross-functional partnership with sales and product.

How to compare two customer success offers

Two CSM offers can be wildly different jobs depending on whether the company's CS function is set up as a renewal-and-expansion engine (with a quota) or as a pure relationship-management role (no quota, focus on satisfaction and adoption). Quota-bearing CS roles pay more and operate more like sales; non-quota roles pay less but with less month-end pressure. Pin down: average book size, whether you carry quota or just adoption metrics, what the CSM does post-onboarding (your hands-on implementation or a separate team's), and the health of the product itself (a beloved product makes CS easy; a leaky one makes CS impossible). WorkWomp's offer comparison was built for this kind of multi-variable decision. Save both offers, run the 5-minute values assessment so the scoring weights what actually matters to you, drop in your interview notes (how they describe the team, what they said about churn, who you'll report to), and the breakdown shows which offer wins where.

See how WorkWomp compares offers →

Weighing more than one customer success & support role?

These guides cover the part that comes after the search: deciding which role actually suits you. No signup is required to read them.

Common questions

  • What's the difference between customer support and customer success?

    Support is reactive: customer has a problem, support solves it (or escalates). The team measures CSAT (customer satisfaction), ticket volume, time-to-resolution. Success is proactive: a CSM is assigned to a customer (or a book of customers), keeps them happy and growing, and is measured on renewal and expansion rates. Some companies blend them; smaller orgs often have one person doing both. Senior IC (individual contributor) paths exist in both. Staff support engineer is a real career; strategic CSM is a real career. The cultural difference: support culture is often more technical and incident-driven; success culture is more relational and metrics-driven.

  • Do customer success jobs require a degree?

    Most don't. CS hiring focuses on communication and judgment more than credentials. Plenty of CSMs come up through support, sales, account management, or completely unrelated fields (teaching, hospitality, retail leadership). What hiring managers look for is evidence you can think clearly about a customer's situation, write clearly when explaining things, and stay calm when a customer is angry. A degree helps at companies that filter by credentials in initial screening (enterprise B2B / business-to-business, government-adjacent), but for mid-stage SaaS the work history matters more than the diploma.

  • What metrics actually drive CSM performance reviews?

    Depends on the company's CS model. Quota-bearing CSMs are measured on net revenue retention (NRR), gross revenue retention (GRR), and individual expansion bookings. Non-quota CSMs are measured on health scores (a composite of product usage, sentiment, and risk signals), CSAT and NPS (net promoter score) scores, renewal rates, and time-to-value for new customers. Almost every CS team also tracks logo retention (did we lose the account or not). The trap to avoid in interviews: a CS team that can't articulate what they measure clearly probably hasn't figured out their CS model yet, which means you'll be the one figuring it out for them.

  • Is customer success an entry-level role or a senior career?

    Both. Tier-1 support is genuinely entry-level. Most SaaS companies hire support reps with no prior experience and use the role as a 1-2 year on-ramp into product, sales, or CS proper. Strategic CSM and CS leadership are senior careers with their own depth: book-of-business strategy, account expansion playbooks, renewal forecasting, executive customer relationships. The transition from support to CSM to strategic CSM is well-traveled enough that the path is legible. People who burn out in tier-1 often weren't going to last in any customer-facing role; people who thrive there often build long careers.

  • Is AI replacing customer support jobs?

    Tier-1 support is the most directly exposed of any white-collar job to AI displacement. Companies are routing first-line tickets through AI agents that handle the easy ones, escalating the rest to human reps. The result is fewer entry-level support seats per company than there were two years ago. Senior support engineers and CSMs are largely safe. The work that requires judgment, empathy, technical depth, or relationship trust doesn't compress easily into a chat bot. The honest framing: if your support work is mostly answering the same five questions all day, your job is exposed. If your work is figuring out what a confused customer actually needs and how to walk them to a solution, your job is fine.